Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
Not applicable
Claim Process
N/a
Whole questionnaire should be redesigned for the majority who have no interaction with the underwriter after the policy is purchased.
Before Trip
Fast, easy, and convienent
During Trip
We did not use this above services so could not give you a rating
Claim Process
We had no claims
During Trip
no contact during my trip
Claim Process
have not made the claim yet. Waiting for my medical insurance to review the claim before I file a claim with you
During Trip
I needed no service
Claim Process
I made no claim
During Trip
No need to use.
Claim Process
No Claim
During Trip
Did not use customer service during my trip
Claim Process
Have not yet received any information about the claim.
During Trip
Did not need the information
Claim Process
Did not need to make a claim. Thank you.
Before Trip
There was no customer service provided before trip.
During Trip
There was no customer service provided during trip. Customer service telephone hours of availability were not conducive to traveling internationally.
Claim Process
Insurance carrier sent very confusing forms and requests for documentation (some of which can't be obtained), clearly in the hopes that they will not have to pay out.
Before Trip
I did everything on line and never spoke with a live person. That is a good thing. I bought the insurance after i had booked the trip so there were some limits on what the insurance could cover, but it covered what I needed covered. Fortunately the weather and air travel all went smoothly.
During Trip
no interaction during the trip
Claim Process
no claim
Last updated: July 7, 2026