Travel Insured Travel Insurance Reviews

During Trip
Did not use during trip

During Trip
Did not need to contact carrier so all are not applicable

Before Trip
Never spoke to anyone but the automated system provided all needed prior trip.

During Trip
NA. Did not need to use

Before Trip
no issues.

During Trip
no issues.

Before Trip
I had no problems at all applying for the insurance or receiving the documents.

During Trip
Did not need to contact the insurance carrier during the trip.

During Trip
I had no need to use the insurance on the trip

Claim Process
No claim made.

During Trip
Not used

Claim Process
Did not file any claims

Before Trip
I contacted the Insurance Provider the day before my scheduled departure as there was an impending hurricane predicted to hit at or near my destination and evacuation of the island I was heading to was in process. The customer service representative was less than helpful. After explaining my situation, I was put on hold for an extended period of time while she "spoke with her manager." When she came back on the phone she said that they would not cover any of my trip and claimed that the hurricane was already named when I bought the policy. This was, in fact, not true. Hurricane Isaac had NOT yet been named and I had numerous supporting documents to argue this. Nonetheless, the CS representative said that Isaac had been "referenced" and therefore made my policy did not qualify for hurricane coverage. She encouraged me to cancel my policy for a refund. Unfortunately out of frustration, I did this. Later, in speaking with a family member who works in the insurance regulation industry I came to find that I could have easily fought this claim if I had not canceled the policy. Nonetheless, he is following up with the appropriate agencies for me to file a formal complaint. I've accepted that I lost all my money for this particular trip and take full accountability for canceling the policy without a prolonged fight but I fully support my family members choice to file an official complaint with the regulation agencies so that this does not happen to another traveler.

During Trip
N/A