Travel Insured Travel Insurance Reviews

Before Trip
SquareMouth has done an awesome job, again!

During Trip
I did not have to use customer service or call the insurance carrier during my trip.

Claim Process
I did not have a claim.

Before Trip
Policy easy to understand and gave us the "comfort level"mwe needed.

During Trip
Our luggage was lost by United Airlines for 14 hours during the first leg of the trip. After filing all the lost luggage reports with United in Flordia, we notified Squaremouth at approximately 11pm and talked with a live body who spoke clear english, no joke I was relived and impresses with the service. Squaremouth followed with status updates the next morning, great service and we received our luggage 4pm the next day.

Claim Process
Claim is pending

During Trip
fortunately did not need the insurance during the trip, so all I got was a bit of peace of mind.

During Trip
Did not need to contact

During Trip
Did not need to contact insurance carrier

Claim Process
Did not make a claim

Before Trip
The web site stated I would be sent via mail a final policy. It never came and I called. The person I spoke to was not aware that the web site said a policy would be mailed, but sent me a copy via email. Silly, but it would be better to stake this off the web site.

Before Trip
am always pleased and satisfied to be able to book through
Squaremouth.

During Trip
was a claims free trip...glad we booked with you.

Before Trip
We travel as a family but have different names and maintain separate residences. Just before leaving on this trip we bought insurance for another future trip. On this occasion our different addresses required separate insurances so I was concerned that maybe I had bought the wrong insurance for the trip we were about to take. Called the SQM operator and she assured me we were OK since different insurance companies have different policy requirements.

During Trip
Trip was uneventful so did not need to contact for help or make a claim.

Claim Process
No claim!

Before Trip
I did not have contact with insurance carrier before trip

Before Trip
I was pleased with the speed which the documentation was provided, some came via e-mail and other documents came quickly via US Postal Service.

During Trip
We did not make it to the actual trip to Africa. My wife became very ill with a post surgical infection that was very tenacious and life threatening. Shortly before the trip the doctors concurred that she was still not healthy enough to travel. I called the insurance carrier, they were pleasant and explained the claims process.

Claim Process
The claim was for a large amount, it did require documentation from doctors and of our travel payments we had made. These were reasonable requests by the insurance company. They were always courteous, the claims response was reasonably prompt. I have taken out other insurance coverage for others trips with them since this claim. Very satisfied.