Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
Did not need to use any of the services, but I was glad to know they were available.
Claim Process
I did not need to file a claim.
Before Trip
Thanksfully I didn't need to file a claim, but the overall experience of setting up the insurance was very simple and gave me piece of mind.
Claim Process
When I initially called with our claim (including details of why claim was being made) on 2/22/12, I was told by Cindy at Travel Insured that our insurance would cover the delayed departure of our trip. Only today (3/16/12) did we learn that we would not be reimbursed because of an exclusion in the policy. We initially had a choice of canceling our trip and getting a full credit for a later trip by the resort. We chose not to do this because Cindy told me we would be reimbursed for the delayed departure and could continue with the shortened trip.
Before Trip
Representative was very helpful and the charges were very competitive.
During Trip
Not applicable
Claim Process
NOT APPLICABLE
During Trip
Did not need any service so cannot rate the service during the trip
Claim Process
No claims filed
Before Trip
Fantastic service, helpful advice from your customer service rep. Didn't have to make a claim, so can't rate other aspects.
Before Trip
Did everything online so had no customer service interaction
Before Trip
This is the second time we have used your services. We will use you again our third time!
Your service is reliable, quick, easy and affordable.
Thanks!
During Trip
This is the second time we have used your services. We will use you again our third time.
Your services were easy, reliable and affordable.
Thanks!
Claim Process
Thank you for everything.
Your product was easy to understand.
Your people are good in all ways.
I will buy from you again.