Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    We are both a healthy 70+ and purchased a more inclusive option, which increased the cost but worth the peace of mind.. Our 2 week trip to Copenhagen , Stockholm and the Baltic countries was incident free - so no claims.

    Dominic from WI
    Review Received: July 11, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The whole process was very easy. Thank you!

    Donald from CA
    Review Received: July 9, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The claims are hard to file - the categories and traveler sections don't make sense for the claim.

    I filed one claim on 6/23 and have heard nothing back. The other claim I finished today but there was no option to file for illness so I had to file under accident and all of the paperwork doesn't make sense for this claim.

    Overall, not great experience so far.

    S from NM
    Review Received: July 8, 2025
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    0 out of 22 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I have not filed my claims yet because I am still gathering documentation. Will see how it goes. I have never filed a claim until this trip.

    john from TX
    Review Received: July 8, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Will purchase this policy if I go on another cruise.

    Carol from PA
    Review Received: July 7, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We are not completed, but our experience so far has been good. Thank you!

    Nicole from NJ
    Review Received: July 7, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    While we had no need to make a claim, it was reassuring to know we were covered if an unfortunate incident had happened.

    Teresa from FL
    Review Received: July 6, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Lyn from CA
    Review Received: July 6, 2025
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    0 out of 0 people found this review helpful

    I wish the claim company had requested additional information once and not one time and then again for something additional two weeks later.

    Travel Insured International policy: FlexiPAX

    No complaints. Squaremouth staff very professional.

    Paul from GA
    Review Received: July 5, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I had to cancel my travel insurance policy within 15 days of purchasing it due to a change in my travel plans. Travel Insured International made the process incredibly easy—they canceled the policy over the phone, and I received my refund the very next day.

    Marilyn from CA
    Review Received: July 4, 2025
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    0 out of 4 people found this review helpful