Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
Did not use during trip.
Claim Process
Did not make a claim
During Trip
Didn't have occasion to use it.
Claim Process
No claim.
During Trip
Service not needed.
Claim Process
No Claim.
During Trip
DIDN'T USE
During Trip
I did not need to contact your office while on the trip.
Claim Process
I did not fie a claim
Claim Process
Claim in progress
During Trip
Did not require any assistance,
Claim Process
no claim
Before Trip
Did not have any need to contact customer service before trip
During Trip
Did not need to contact the insurance carrier during the trip
Claim Process
Customer service answer telephonic question quickly. The processing of the claim took a long time. After submitting the claim, they asked for more original paperwork that I did not have since I was not able to go the hotel to check in and get an invoice. They reimbursed part of the foreign fee. Being it was a low dollar amount, I did not pursue.
Before Trip
I needed to call provider to remind them that my travel documents had NOT arrived via US Post Office as my trip was within 6 weeks. Now be advised, I did receive an electronic copy of the travel policy soon after purchase. I never said I did NOT need a paper copy for travelling.
During Trip
not applicable
Last updated: October 22, 2026