Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
the airlines changed the schedule so we would be arriving back home a day later and the policy coverage dates were changed to accommodate the additional day without a problem
During Trip
did not use it during the trip
Claim Process
did not have a claim
During Trip
No contact needed.
Claim Process
No claim.
During Trip
Had to cancel trip
Claim Process
Told me repeatedly I had submitted the correct paperwork and then would come back asking for more. This happened numerous times, One person would tell me the claim paperwork was enough and then another tell me they needed something else. I tried emailing docs in. They could never receive the emails so I had to hard mail everything, It was a very, very frustrating and long process. I eventually got reimbursed, but it took constant and persistent vigilance on my part, I think most people would have given up. Very, very frustrating. I definitely got the impression they were looking for any reason at all to deny the claim and not have to pay.
During Trip
n/a
Claim Process
n/a
Claim Process
No Claim
Before Trip
great!
During Trip
above questions not applicable, since unexpected health issue close to travel time. against medical advice to travel and besides i was very weak post hospitalization.
Claim Process
I am still completing the forms and gathering records to go with the claim.
Before Trip
Clear description provided of benefits
During Trip
No need to use insurance on trip
Claim Process
NO claim filed
During Trip
NO ISSUES AROSE SO NO CONTACT WITH CARRIER
During Trip
Did not use so cannot really comment
Claim Process
No claim so not applicable
Before Trip
None
During Trip
None applicable
Last updated: August 26, 2026