Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
209,715
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AVG. MONTH
4,551
Total Reviews
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SINCE 2004
4,176
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (4,176 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2618
  • 4
    773
  • 3
    320
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    the airlines changed the schedule so we would be arriving back home a day later and the policy coverage dates were changed to accommodate the additional day without a problem

    During Trip
    did not use it during the trip

    Claim Process
    did not have a claim

    Martha from MN
    Review Received: October 8, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    No contact needed.

    Claim Process
    No claim.

    Ellent from CA
    Review Received: October 7, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Had to cancel trip

    Claim Process
    Told me repeatedly I had submitted the correct paperwork and then would come back asking for more. This happened numerous times, One person would tell me the claim paperwork was enough and then another tell me they needed something else. I tried emailing docs in. They could never receive the emails so I had to hard mail everything, It was a very, very frustrating and long process. I eventually got reimbursed, but it took constant and persistent vigilance on my part, I think most people would have given up. Very, very frustrating. I definitely got the impression they were looking for any reason at all to deny the claim and not have to pay.

    Tex from TX
    Review Received: October 6, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    n/a

    Claim Process
    n/a

    Susan from NJ
    Review Received: October 6, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Claim Process
    No Claim

    Eleanor from NJ
    Review Received: October 5, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    great!

    During Trip
    above questions not applicable, since unexpected health issue close to travel time. against medical advice to travel and besides i was very weak post hospitalization.

    Claim Process
    I am still completing the forms and gathering records to go with the claim.

    Serafin from CA
    Review Received: October 4, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Clear description provided of benefits

    During Trip
    No need to use insurance on trip

    Claim Process
    NO claim filed

    Nancy from WA
    Review Received: October 3, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    NO ISSUES AROSE SO NO CONTACT WITH CARRIER

    DAVID from CA
    Review Received: October 1, 2012
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    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    Did not use so cannot really comment

    Claim Process
    No claim so not applicable

    Mark from NH
    Review Received: October 1, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    None

    During Trip
    None applicable

    Peter from FL
    Review Received: September 30, 2012
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    0 out of 0 people found this review helpful

Last updated: August 26, 2026