Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
I rated 4 stars because I didn't have any issues with setting up my insurance, and had no claims. Therefore my dealings are very limited. I would buy from them again, in hopes that I only have to buy the insurance and not have to file a claim.
Before Trip
SquareMouth has done an awesome job, again!
During Trip
I did not have to use customer service or call the insurance carrier during my trip.
Claim Process
I did not have a claim.
Before Trip
Policy easy to understand and gave us the "comfort level"mwe needed.
During Trip
Our luggage was lost by United Airlines for 14 hours during the first leg of the trip. After filing all the lost luggage reports with United in Flordia, we notified Squaremouth at approximately 11pm and talked with a live body who spoke clear english, no joke I was relived and impresses with the service. Squaremouth followed with status updates the next morning, great service and we received our luggage 4pm the next day.
Claim Process
Claim is pending
During Trip
fortunately did not need the insurance during the trip, so all I got was a bit of peace of mind.
During Trip
Did not need to contact
During Trip
Did not need to contact insurance carrier
Claim Process
Did not make a claim
Before Trip
The web site stated I would be sent via mail a final policy. It never came and I called. The person I spoke to was not aware that the web site said a policy would be mailed, but sent me a copy via email. Silly, but it would be better to stake this off the web site.
Before Trip
am always pleased and satisfied to be able to book through
Squaremouth.
During Trip
was a claims free trip...glad we booked with you.
Before Trip
We travel as a family but have different names and maintain separate residences. Just before leaving on this trip we bought insurance for another future trip. On this occasion our different addresses required separate insurances so I was concerned that maybe I had bought the wrong insurance for the trip we were about to take. Called the SQM operator and she assured me we were OK since different insurance companies have different policy requirements.
During Trip
Trip was uneventful so did not need to contact for help or make a claim.
Claim Process
No claim!
Before Trip
I did not have contact with insurance carrier before trip
Last updated: October 22, 2026