Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
My husband was hospitalized the entire trip and the medical dept. kept calling us, sometimes even twice a day to see what help we needed in getting my husband back home. They even contacted the hospital and rehab. facility a couple times. They seemed too helpful, which we're not used to such service. It was amazing!
Claim Process
I'm just filling out all the paperwork now so I'm hopeful things will go smoothly.
Before Trip
I did not receive my policy until just prior to our departure and only after I contacted the company to request it.
During Trip
I did not need to contact the insurance carrier at all.
Claim Process
I filed no claim.
During Trip
We did not have to contact carrier during trip.
During Trip
We were under the impression that trip delay coverage would help reimburse some of the expense of the two days of our tour that we missed due to weather issues and mechanical failure of the airlines. The agent I spoke with indicated that if the trip was aborted, the most we could claim would be $500, which was less than we paid for the insurance, much less the $10,000 we paid for the trip.
During Trip
Did not use during trip
During Trip
Did not need to contact carrier so all are not applicable
Before Trip
Never spoke to anyone but the automated system provided all needed prior trip.
During Trip
NA. Did not need to use
Before Trip
no issues.
During Trip
no issues.
Before Trip
I had no problems at all applying for the insurance or receiving the documents.
During Trip
Did not need to contact the insurance carrier during the trip.
Last updated: August 26, 2026