Travel Insured Travel Insurance Reviews

Before Trip
I was pleased with the speed which the documentation was provided, some came via e-mail and other documents came quickly via US Postal Service.

During Trip
We did not make it to the actual trip to Africa. My wife became very ill with a post surgical infection that was very tenacious and life threatening. Shortly before the trip the doctors concurred that she was still not healthy enough to travel. I called the insurance carrier, they were pleasant and explained the claims process.

Claim Process
The claim was for a large amount, it did require documentation from doctors and of our travel payments we had made. These were reasonable requests by the insurance company. They were always courteous, the claims response was reasonably prompt. I have taken out other insurance coverage for others trips with them since this claim. Very satisfied.

During Trip
We did not have occasion to contact the insurance carrier after we left home on our vacation, but were glad to know it was there and felt confident we would be taken care of if it was needed.

Claim Process
No claim

Before Trip
It was easy to compare plans on the website. Prices were good for the coverage offered.

During Trip
Not used, thankfully!

Before Trip
Good start - worse to come!

During Trip
Trip cancelled due to family emergency. Had "cancel for any reason"

Claim Process
I am STILL waiting for my claim to be satisfied!!!

Before Trip
Your representatives are some of friendliest and most helpful I have encountered in any telephone transactions.

During Trip
We did not need to contact anyone during the trip.

During Trip
Didn't need to use it during the trip.

Claim Process
No claims filed

During Trip
Happily, we did not need to deal with the insurance carrier during or after the trip, as we experienced no problems.

Before Trip
People I talked to before buying the policy were not very helpful and did not have a friendly attitude.

During Trip
I did not take the trip. I had to cancel because of an unexpected health issue.

Claim Process
After I submitted all the information required, the company still kept asking for more. My cardiologist sent everything they requested, but they still closed the claim. When I phoned and asked exactly what they needed, they finally gave me the dates from which they wanted the doctor's notes of my office visits. They could have done this in the beginning, but, I feel, tried to wear me down so I'd give up.

Claim Process
did not file a claim

Before Trip
No real customer service required before our trip. Contracted via the Internet as a routine Internet purchase.

During Trip
No service required during our trip

Claim Process
None required