Travel Insured Travel Insurance Reviews

Before Trip
All was done online so customer service really wasn't an issue.

Before Trip
Thanks, you made it easy!

During Trip
Didnt need to contact carrier during trip

Claim Process
When I knew I was going to have to file a claim I dreaded the process. I expected to have to write numerous letters and make phone calls, provide extra documentation etc. Telephone agents were helpful and emailed me necessary forms along with a checklist to ensure I submitted all the required documentation. My claim was paid promptly and with no hassle. I will definitely use this carrier again and recommend them to friends.

Before Trip
If traveling back to Brazil or other country will use your service again. Thanks.

During Trip
N/A

Claim Process
N/A

Before Trip
Since Tropical Storm Ernesto was headed toward our destination and due to become hurricane force by our arrival date, we were very concerned. I phoned customer service, and was reassured by the representative as to the details, coverage, and procedures to follow should cancellation be necessary. She was friendly, courteous, very helpful, and efficient. While on the phone, she emailed us a copy of the policy. Thank you.

Before Trip
All documentation was provided quickly and easily and instructions were clear so I knew what bring with me and how to contact the company for help if need be. Details of coverage were accessible and with squaremouth's tips I could check that I needed covered was actually covered.

During Trip
I did not need to use their services. I would be interested in reading comments from those who have as I would probably use this company again.

Claim Process
No claim made.

Before Trip
Very informative site and helpful staff.

During Trip
N/A

Claim Process
N/A. No claim.

Before Trip
There was no service. You pay the money, they send you a policy and a receipt.

During Trip
When our bag was stolen, I emailed the company and was given claims contact information.

Claim Process
This company charged me $330 to cover my wife and I for a 2 week trip to France and Italy. During the trip my wife had her bag stolen in Marseille, France. We filed a claim with the most accurate reasonable amounts for the lost items. After the company received all the required paperwork and confirmations of the loss from the tour company, they settled the claim for less than half the amount lost. Their primary excuse was I couldn't furnish receipts on the items claimed in the loss. I don't know of anyone who saves receipts for every item they have ever purchased i.e., cosmetics, hairdryer, chargers, etc. I would not recommend anyone use this company unless you don't mind paying $330 to cover a loss in excess of $1,000 then only collect $527. Something smells bad about this doing business this way.

During Trip
Did not use services during trip

Claim Process
N/A

Before Trip
The CSR listened to my nwwds for insurance and suggested the best possible value within my budget for my needs. She insured that if I needed to make a claim that I would be happy with the result.

During Trip
We did not have any needs during the trip.

Claim Process
NA