Travel Insured Travel Insurance Reviews

During Trip
did not need to use

During Trip
I am glad we did not need assistance as covered by the insurance; but that is what insurance is for - the unexpected, which did NOT befall us. We would use your services again should we travel extensively.

Claim Process
Company required confirmation of flight delay from my airline. I was not able to get that from the airline and the insurance company went out of their way to contact the airline directly. The claim was then paid with no problem.

Before Trip
Never dealt with the carrier. But Squaremouth was great. Made it clear and easy. Great website.

During Trip
No need to ask for help during trip.

Claim Process
No claims.

Before Trip
Wen I read the SquareMouth description of the policy, it showed a provision of $25,000 for non medical evacuation. In the actual policy document it said nothing about non medical evacuation. It only described medically necessary evacuation. One reason I bought the policy was for the non medical evacuation provision.

During Trip
did not use

Claim Process
No claims

During Trip
Never had any contact after purchasing insurance

During Trip
Did not need to use any of the services, but I was glad to know they were available.

Claim Process
I did not need to file a claim.

Before Trip
Thanksfully I didn't need to file a claim, but the overall experience of setting up the insurance was very simple and gave me piece of mind.

Claim Process
When I initially called with our claim (including details of why claim was being made) on 2/22/12, I was told by Cindy at Travel Insured that our insurance would cover the delayed departure of our trip. Only today (3/16/12) did we learn that we would not be reimbursed because of an exclusion in the policy. We initially had a choice of canceling our trip and getting a full credit for a later trip by the resort. We chose not to do this because Cindy told me we would be reimbursed for the delayed departure and could continue with the shortened trip.