Travel Insured Travel Insurance Reviews

During Trip
Did not use hotline.

Claim Process
No claim filed.

Before Trip
Very easy to complete process and received email documentation almost immedicately.

During Trip
Fortunately I never had to use the service.

Claim Process
Not applicable

Before Trip
Mildly indifferent service but did the trick

During Trip
did not use or need

Before Trip
The documentation is easy to find online and easy to read, and arrived almost instantly after placing our order.

During Trip
We never needed to use this service during our trip.

Claim Process
We never needed to make a claim.

Before Trip
excellent

Before Trip
I conducted all of my investigation and purchase on line and had no interaction with customer service. The only documentation ws printed off from the on line booking.

During Trip
Did not use any services while on my trip

Claim Process
No claim made.

During Trip
I was unable to reach customer service via their toll free numbers for use in Italy and had to pay for all the phone calls back to the United States. Once I reached a customer service agent he was very attentive and called back to monitor any additional needs or questions I had.

Claim Process
The insurance company reimbursed me in U.S. dollars and I now have to find an interpreter to translate the billing statements I received from Italian to English, convert the U.S. dollars to euros and then submit the payment to each provider of service. I would have preferred if the insurance company had sent the payment directly to the providers of service. I also don't know if the amount paid to me is the equivalent amount in euros. I am disappointed that even though I showed proof of my out-of-pocket phone expenses to reach the insurance company offices they would not reimburse that expense.

Before Trip
second time I've used it, would recommend. easy and efficient.

During Trip
I didn't need to use it.

Before Trip
We cancelled our trip months before departure because the trip operator made a scheduling change. The trip operator refunded our money and the insurance company refunded our insurance premium.

During Trip
N/A

Claim Process
n/a