Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Secured policy on line and did not have to interact with any customer service personell. However, all documentation was easily provided and accessable.
During Trip
Did not have any issues so did not have to make any contacts.
Claim Process
No claim necessary
Before Trip
No problems
During Trip
I didn't use it
Claim Process
No claim made
Before Trip
4Days before our trip 3 of the 6 travelers could not go,
We notified carrier which sent us claim forms, we sent cert mail 12/16/11
Claim Process
HAve not heard back as of today
Before Trip
Our insurance rep, Brandy with Squaremouth Ins, extremely pleasant and knowledgeable about the services. answered all of our questions.
During Trip
N/A
Claim Process
No claim filed on this trip.
During Trip
When a customer service representative was contacted with a question about the possibility of changed travel plans, she could not provide a helpful response or adequately answer questions about the current policy or the possibility of a
seperate new purchase. I decided I will not use this travel service again because of the lack of support for my travel
questions and needs.
Before Trip
Sqauremouth is the best website for insurance and the customer service I received when trying to choose which company to use, was absolutely excellent.
Claim Process
I'm still waiting to hear from Royal Carribean so I can start the claim process
During Trip
No issues arose so no need to contact insurance carrier
Before Trip
Transaction was done online, documentation arrived early, no contact needed with customer service.
During Trip
Insurance not needed, so no experience to report.
Before Trip
I had several questions that were answered completely by a great representative over the phone. After the purchase of my insurance, the travel dates of my trip were changed. Another phone call and my policy was changed easily.
During Trip
I did not have any reason to contact or use the insurance during my trip.
Claim Process
I made no claim.