Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,404
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,014
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    747
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    No problems during the trip to Kenya. We were satisfied with the insurance. The rate was reasonable.

    During Trip
    We did not have to use the insurance.

    Claim Process
    No claim filed!!

    Gene from IL
    Review Received: December 12, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Thank you for the supportive and courteous service.

    Jennifer from CA
    Review Received: November 29, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    quick easy and I was able to pick only the coverage that I needed. rating for thr company was very good . The documents arrived quickly with the exact coverages I requested. The policy language was easy to understand. applying on line for the coverage was very user friendly and I was given several quotes to choose from, will definitely use for future trips.

    During Trip
    did not need emergency help therefore did not deal with customer service

    ISABEL from MD
    Review Received: November 27, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not contact customer service during trip.

    Stephen from MO
    Review Received: November 27, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    Never heard from carrier except to receive documentation but had no problems so had no need to hear from them.

    During Trip
    Didn't need the help hotline or customer service during the trip.

    Claim Process
    Had no claims

    Kathryn from AL
    Review Received: November 21, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We had no claimable incidents, therefore it is impossible to rate the service.

    Richard from WA
    Review Received: November 21, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not call or notify during trip

    Claim Process
    Just now documenting claim

    Wayne from KY
    Review Received: November 21, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    We needed assistance during the trip and called the hotline. The rep there was no more knowledgeable than we were on how to gain access to the ship at 2:00a.m. when princess phone lines were closed.

    Claim Process
    We just filed the claim. The amount of documentation required was daunting. They even asked for a copy of our paid receipt for the travel insurance which surely they have.

    Susan from OK
    Review Received: November 19, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Very informative and cooperative even after coming back with questions several times.

    During Trip
    Did not have to use the insurance or make contact. The other traveler did need medical attention and we did not think to contact Squaremouth for directives from Israel as I had not had to use insurance in the past and did not prepare myself enough before leaving or reading the information on coverage and procedures.

    Joann from IL
    Review Received: November 17, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
    't cal;l on your services

    Hila from CA
    Review Received: November 17, 2011
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