Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
No problems during the trip to Kenya. We were satisfied with the insurance. The rate was reasonable.
During Trip
We did not have to use the insurance.
Claim Process
No claim filed!!
Before Trip
Thank you for the supportive and courteous service.
Before Trip
quick easy and I was able to pick only the coverage that I needed. rating for thr company was very good . The documents arrived quickly with the exact coverages I requested. The policy language was easy to understand. applying on line for the coverage was very user friendly and I was given several quotes to choose from, will definitely use for future trips.
During Trip
did not need emergency help therefore did not deal with customer service
During Trip
Did not contact customer service during trip.
Before Trip
Never heard from carrier except to receive documentation but had no problems so had no need to hear from them.
During Trip
Didn't need the help hotline or customer service during the trip.
Claim Process
Had no claims
During Trip
We had no claimable incidents, therefore it is impossible to rate the service.
During Trip
Did not call or notify during trip
Claim Process
Just now documenting claim
During Trip
We needed assistance during the trip and called the hotline. The rep there was no more knowledgeable than we were on how to gain access to the ship at 2:00a.m. when princess phone lines were closed.
Claim Process
We just filed the claim. The amount of documentation required was daunting. They even asked for a copy of our paid receipt for the travel insurance which surely they have.
Before Trip
Very informative and cooperative even after coming back with questions several times.
During Trip
Did not have to use the insurance or make contact. The other traveler did need medical attention and we did not think to contact Squaremouth for directives from Israel as I had not had to use insurance in the past and did not prepare myself enough before leaving or reading the information on coverage and procedures.
Before Trip
Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
't cal;l on your services