Travel Insured Travel Insurance Reviews

Before Trip
I really can't offer meaningful commentary about the carrier. I depend on Josh Walker at Square Mouth for advice about travel insurance and for arranging details with the carrier. The service I have received from Mr. Walker has always been excellent.

During Trip
Did not use the policy.

Claim Process
No claim made.

During Trip
Did not use this service during the trip.

During Trip
I did not need to use the insurance during the trip.

Claim Process
I did not make a claim.

Claim Process
I haven't heard from the insurer yet about its final decision. On 5-15-12, the insurer asked for information about airline refunds. I responded by email on 5-26-12. The email was read 5-27-12. I am only claiming $200 now for airfare because AA gave us vouchers, so we need LAN reimbursement of $200. Total we are seeking is $21,251.

Before Trip
used website exclusively, had no contact with live customer service

During Trip
Did not use customer service during the trip.

Claim Process
no claims filed

During Trip
Didn't need to use the insurance, fortunately.

During Trip
not used for emergency

Claim Process
no claim

Before Trip
I found the carrier to be most responsive. I realized that I needed to change my policy at the last minute and a very nice agent worked to accommodate my needs.

During Trip
Fortunately I did not need to contact the carrier.

Claim Process
Did not need to file a claim.

Before Trip
Made a phone call to be sure that we were covered for the trip. Personel was very helpfull and assured that we were covered.

During Trip
Had to avdise company that we would be making a claim. Person took information and advised that they would send claim forms.

Claim Process
We have not received any claim forms or e-mails as they promissed to send. Todays date is 6/3/12. I will have to call them Monday and see what is going on. Not very impressed at this time. I expected better!! Claim has not been satisfied!