Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
209,715
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AVG. MONTH
4,551
Total Reviews
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SINCE 2004
4,176
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (4,176 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2618
  • 4
    773
  • 3
    320
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    Did not use

    Claim Process
    no claim

    Michael from WA
    Review Received: April 16, 2012
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    Travel Insured International policy: Airline Ticket Protector

    During Trip
    Did not need during trip.

    Claim Process
    No claim.

    Bonnie from CA
    Review Received: April 15, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Very reasonably priced and great piece of mind to know you have coverage in case of cancellation for any reason

    Anne from MI
    Review Received: April 15, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It's easy and fast to decide and make the insurance process painless. Questions asked on the toll free line were answered quickly and to my satisfaction.

    During Trip
    Did not use these

    Claim Process
    No claims

    Robert from WA
    Review Received: April 14, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We were compelled to cancel the trip

    Claim Process
    Submitted a claim under "cancel for any reason" coverage and insuror asked for irrelevant information and information about reasons for cancellation, which are burdensome. We are in process of responding.

    John from OH
    Review Received: April 11, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    We did have a slight adjustment to the original coverage amount submitted and the amended policy was handled promptly with the new quote.

    During Trip
    We didn't have to use the service afforded to us, but it is nice to have the information before hand.

    Claim Process
    I cannot rate the Claim questions because we didn't have one.

    Doreen from CA
    Review Received: April 9, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    The service is awesome and when we submited a claim it was very easy and got the check very fast. I had no issues at all, I would definately take again for my future travels

    During Trip
    Simply Superb

    Claim Process
    Simply Superb

    Kavitha from PA
    Review Received: April 4, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I had to cancel my trip due to serious illness of my host. It was not covered since she was not hospitalized. The illness would have been covered if it had been mine. The purpose of the trip was to visit my friend. Very disappointing. YOU DO NOT ALLOW N/A IN YOUR RESPONSES

    Claim Process
    They were perfectly polite in explaining why this request was not covered, but there was no accommodation at all for a trip that had to be cancelled for events outside my control.

    Ann from NH
    Review Received: April 4, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We did not have any contact with the insurance carrier during the trip.

    Claim Process
    The insurance carrier was OK in providing the forms etc. for making the claim. The problems came in there honoring of it. First of all, we did not hear from them for about 5 weeks after making the claim (I called to find out the status after 3 1/2 weeks) and then it was an outright rejection. The claim was for extra travel costs that we had to incur due to flooding in Thailand. The insurance carrier claimed that this was not an "unforseen event" since there had been heavy rains in Thailand since July (our travel was in November, policy was bought in August). We thought this was ridiculous - spent a lot of time writing another letter laying out the facts again with the documentation with cc's to higher folks in the company. That brought results and the check in late March. There was no reason this claim shouldn't have been immediately honored the first time. I expect some people would have just accepted the fact that their claims was not going to be reimbursed and let it drop. It pays to be persistent, but I will never do business with Traveler Insured Intl again (and I travel A LOT and buy insurance every time)!

    Frequent Traveller from NY
    Review Received: April 3, 2012
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    did not need to use

    Bonnie from AZ
    Review Received: March 30, 2012
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    0 out of 0 people found this review helpful

Last updated: August 26, 2026