Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,404
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,014
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    747
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Airline Ticket Protector

    Before Trip
    the web site was very easy to use and navigate. content was clearly stated

    Christopher from PA
    Review Received: September 23, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Excellent support following accident.

    Larry from TX
    Review Received: September 22, 2011
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    Travel Insured International policy: Airline Ticket Protector

    Before Trip
    Knowing that I had the insurance was very reassuring.

    Louise from WI
    Review Received: September 19, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    Policy was described sufficiently before purchase. Purchased a few days before departure for reasonable cost.

    During Trip
    No health issues during trip

    Claim Process
    No claim filed

    Edgar from CT
    Review Received: September 18, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    My trip was cancelled since air acrrier cancelled the flight. It took almost 1 hour on the phone to get to your representative.

    Claim Process
    did not get any claim, yet.

    Margarita from NY
    Review Received: September 12, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    The documentation of the policy I bought arrived *after* we left home even though I finalized our purchase 14 days before departure. (I did print out the Confirmation of Benefits received by email, so we did have proof of coverage -- but without precise knowledge of what was actually covered.) It seems that this company's procedures are similar to those of its competitors, in that it is very difficult or impossible to find out what you are buying before you agree to pay. They say if you don't like the policy after you have purchased it, you may cancel and receive a refund. However, for us this was impossible since the policy booklet arrived at our home after we had departed. If there ever was a case of buying a pig in a poke, this is surely it.

    During Trip
    We did not use any insurance services during our trip.

    Claim Process
    No claim was made.

    Melvyn from TN
    Review Received: September 5, 2011
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    2 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Some protections could be explained a little better. I had to call to check wether or not we were covered for any volcano erruptions. Not clear on the policy.

    During Trip
    We did not need any service during our trip. Thank God!!!!

    Claim Process
    No claims to submit.

    Virginia from CA
    Review Received: August 29, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Our insurance agent was wonderful. She explained all facets of coverage and left me comfortable with the decisions I made.

    Charles from OH
    Review Received: August 28, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Didn't really interact with customer service. It was all done by computer.

    During Trip
    Did not need to use the service.

    Claim Process
    N/A

    Maggie from PA
    Review Received: August 26, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    This was the first time I bought trip insurance. I plan to use you again.

    Laura from TX
    Review Received: August 26, 2011
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    0 out of 0 people found this review helpful