Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
Had no reason to contact insurance carrier during trip
Claim Process
No claim to be made.
During Trip
Did not use any service during the trip.
Claim Process
No claim submitted
During Trip
Thankfully, I didn't need to make any claims but it was good to know it was available if needed.
Before Trip
I used Squaremouth on my last trip in October 2010 The customer service reps were extremely patient and educational then and continued to be on this trip.
I had a little bit of difficulty on the webpage. I was used to how to select the different options from the 2010 webpage. Once I figured it out I was alright. I think you changed the page to make it easier to compare for people who hadn't used your site before?
During Trip
N/A did not use
Claim Process
N/A did not use
During Trip
My trip was uneventful so had no reason to use the insurance. When I ordered the insurance before my trip the website where I filled the appplication was very straightforward. I would use this carrier again for future trips
Before Trip
Documents never arrived from the carrier.
During Trip
I contacted them by email, and they responded quickly.
Claim Process
I have not made the claim yet. It is for about $50 for costs incurred due to a cancelled flight and long layover.
Before Trip
I needed no assistance, just the purchase process
During Trip
Fortunately, I needed no assistance during my trip
Claim Process
I experienced no problems and, therefore, did not need to claim
During Trip
I had no problems during my trip, so I did not have to contact my insurance carrier.
Claim Process
I did not have to file a claim.
During Trip
Fortunately, we didn't need to use your services before,during or after our trip.
During Trip
Did not speak with or contact carrier
Claim Process
No claim and no discussions with carrier