Travel Insured Travel Insurance Reviews

During Trip
Never used the service or insurance.

Claim Process
Did not make a claim.

During Trip
Does not apply

Claim Process
I don't feel that I really had the chance to file a claim. The trip to Antarctica for which I had flown to Usuhaia, Argentina was cancelled on Monday, Dec. 12, two days after the trip was supposed to have started. The ship never left the doc. The carrier--Quark--moved us off the ship and into a motel that same day (Dec. 12). I called Squaremouth that afternoon. I was upset. I spoke with a representative and indicated that my trip had been cancelled. She put me on hold for most of the 15-20 minutes of our conversation. She asked if Quark would reimburse us. I said that they had indicated that they would, but that I was concerned about my travel plans--now in disarray. She said that (during one of our on-hold interludes) her supervisor said that I would need to check with Quark and that I would not be able to get any reimbursement from Squaremouth. She had not taken any further information from me and certainly did not indicate any sympathy with my situation. I could not believe the dismissive treatment that I received. I will procede to submit a claim in the next few days. I hope that things might go better the second time.

Before Trip
Squaremouth.com made it extremely easy and convenient to compare each aspect of a wide variety of coverage by all major carriers. Purchasing a policy online was also easy. Documents arrived via email and were easy to view and download. There was a one-page summary that we carried with us on our trip.

During Trip
Did not need to use

Before Trip
Everything was instant and done online.

During Trip
We did not use the insurance at all.

Claim Process
We had no claims.

Before Trip
Secured policy on line and did not have to interact with any customer service personell. However, all documentation was easily provided and accessable.

During Trip
Did not have any issues so did not have to make any contacts.

Claim Process
No claim necessary

Before Trip
No problems

During Trip
I didn't use it

Claim Process
No claim made

Before Trip
4Days before our trip 3 of the 6 travelers could not go,
We notified carrier which sent us claim forms, we sent cert mail 12/16/11

Claim Process
HAve not heard back as of today

Before Trip
Our insurance rep, Brandy with Squaremouth Ins, extremely pleasant and knowledgeable about the services. answered all of our questions.

During Trip
N/A

Claim Process
No claim filed on this trip.