Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,404
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,014
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    747
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    Did not have to use any of the services, so these questions are not applicable for this trip.

    Claim Process
    Did not have to use any of the services, so these questions are not applicable for this trip.

    Randy from TX
    Review Received: July 30, 2011
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    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    Thank goodness we did not have to use the insurance.

    Claim Process
    no claim

    Edmund from PA
    Review Received: July 28, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Did not use

    Claim Process
    No claim

    Jeffrey from TX
    Review Received: July 27, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I did not need to use or contact the carrier during my trip.

    Claim Process
    I am not making a claim.

    Carolyn from WA
    Review Received: July 27, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I felt confident that I was getting a good comparison of the many travel insurances available. Fortunately, we never needed to use the insurance, the best of all outcomes!

    JoAnne from AZ
    Review Received: July 26, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Thankfully didn't need the insurance so all was well.

    Jill from PA
    Review Received: July 24, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Everything was done on line. no personal contact with customer service, wish I had taken auto insurance.
    hard to guess what you need and read between the lines
    as to what will be covered (or not)

    During Trip
    Did not need any help and had no contact

    Lina from NY
    Review Received: July 22, 2011
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    did not use

    Claim Process
    made no claim

    Neal from NM
    Review Received: July 21, 2011
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Didn't need to use policy so don't have much to say about it.

    Linda from OH
    Review Received: July 19, 2011
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    The documentation arrived immediately and was easy to understand.

    During Trip
    The travel assistance portion of the policy was handled by another company - On Call International. We had a medical emergency requiring a med-evac flight and hospitalization. On Call exceeded my expectations in every way; they opened the case number promptly, were very reassuring and helped us every step of the way. All calls were answered promptly by a live person in New Hampshire, even in the middle of the night eastern time. They re-booked our travel home according to the hospital's discharge recommendations, arranging for wheelchair service at each airport. They monitored our situation right through to our return home, calling to verify that we'd made it okay. Their staff could not have been more helpful, efficient and compassionate. We were completely satisfied with the travel assistance portion of the policy as provided by On Call International.

    Claim Process
    I have not yet submitted paperwork for the trip interruption and medical claims as we must wait for receipts and other documentation. The company did immediately provide all necessary forms and they are easy to understand.

    Kirsten from MA
    Review Received: July 17, 2011
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