Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
I have taken out travel insurance several times with SquareMouth, and have always had great service. However, I have never needed to make a claim, and until that eventuality it is difficult to assess the individual policies completely, but it is nice to have the service and the cover laid out fully, so that you know what you are buying.
During Trip
Did not have to use any of these services, but I kept the contact details near at hand in case of an emergency.
Claim Process
No claims made
During Trip
I had no contact with the carrier during the trip
Before Trip
Easy to understand and purchase, a real time saver.
During Trip
Did not have to use your service
Claim Process
Did have to make a claim
Before Trip
I had no problem. The documents arrived on time.
During Trip
Did not have any reason to use your service.
Claim Process
Did not make a claim
During Trip
did not use
Claim Process
did not use
Before Trip
EZ transaction, excellent coverage for my needs.
Claim Process
This company really came through for us when we were delayed in returning from South Africa during Hurricane Irene. We tried to call their helpline from Johannesburg but the call did not go through and I am not sure that the blame did not lie on the Johannesburg end as the phone system there was odd. We had extra expenses when we were forced to fly home to a different U.S. city leaving our car stranded in New York City. Travel International covered everything for us. The customer service rep was very kind when I first called after arriving home and the paperwork which I was very particular in completing was not questioned. Still I was very surprised to see a check for the complete claim with no hassle. I have used other companies before and filed claims and things never went this smooth. I am a permanent Travel Insured International customer now.
During Trip
Did not use so cannot rate.
Before Trip
I printed off the insurance. I wish I was aware of the different states exclusions before I started to print. Wasted a lot of paper which i did not need.
During Trip
Did not have to use insurance. It was nice to know it was there.
Last updated: July 9, 2026