Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
They took our money and provided a policy.
During Trip
We did not contact anyone during our trip about the interruption. We waited until we were back home.
Claim Process
We were forced to evacuate Hatteras Island, NC 5 days into a 14 day trip due to Hurricane Irene and the devastation left during and after the storm. They insurance company is being extremely difficult and has not paid the claim, even though I have PROVIDED ALL THE DOCUMENTATION. The reason stated was that "Evacuation" was not a covered item. So I resubmitted and stated that vacation housing was "uninhabitable" because of "Natural Disaster at the site of Your destination which renders Your destination accommodations uninhabitable." The town where the vacation house is was had a mandatory, State evacuation for tourists from 8/24/11 through 10/10/11. Even with all this information, they still have not paid the claim. Proof of payment was submitted, copy of lease and mandatory evacuation notice sent to us was submitted. I will be taking this claim information to the local news consumer advocates and an attorney and will never buy insurance from anyone associated with Squaremouth again if this is not satisfied immediately. It has now been 60 days and this is completely not necessary.
Before Trip
Fortunately I did not need to take advantage of the insurance or trip interuption services!
Before Trip
I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.
During Trip
I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.
Claim Process
Not applicable for this trip.
During Trip
luckily, didn't have to use the coverage
Before Trip
I didn't need any customer service. The whole purchase was so silent I wasn't sure we were really covered, but getting this email assures me that we were.
Before Trip
policy arrived too late for my comfort
During Trip
didn't need help
Before Trip
I have used Squaremouth before and am completely satisfied.
During Trip
Did not need Customer Service and therefore unable to rate
Claim Process
No Claim
During Trip
Had no need for assistance on my trip
Claim Process
No claim filed
Before Trip
Everything was done online and I was completely satisfied with the information received and the ease with which it was provided'
During Trip
ortunately I didn't have to make any claim but it was extremely reassuring that I had coverage
During Trip
nothing happened
Claim Process
no claim
Last updated: July 9, 2026