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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,237
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AVG. MONTH
3,845
Total Reviews
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SINCE 2004
4,124
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    766
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    They took our money and provided a policy.

    During Trip
    We did not contact anyone during our trip about the interruption. We waited until we were back home.

    Claim Process
    We were forced to evacuate Hatteras Island, NC 5 days into a 14 day trip due to Hurricane Irene and the devastation left during and after the storm. They insurance company is being extremely difficult and has not paid the claim, even though I have PROVIDED ALL THE DOCUMENTATION. The reason stated was that "Evacuation" was not a covered item. So I resubmitted and stated that vacation housing was "uninhabitable" because of "Natural Disaster at the site of Your destination which renders Your destination accommodations uninhabitable." The town where the vacation house is was had a mandatory, State evacuation for tourists from 8/24/11 through 10/10/11. Even with all this information, they still have not paid the claim. Proof of payment was submitted, copy of lease and mandatory evacuation notice sent to us was submitted. I will be taking this claim information to the local news consumer advocates and an attorney and will never buy insurance from anyone associated with Squaremouth again if this is not satisfied immediately. It has now been 60 days and this is completely not necessary.

    FLOYD from VA
    Review Received: October 25, 2011
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    272 out of 276 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Fortunately I did not need to take advantage of the insurance or trip interuption services!

    Robert from HI
    Review Received: October 25, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.

    During Trip
    I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.

    Claim Process
    Not applicable for this trip.

    Robert from PA
    Review Received: October 24, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    luckily, didn't have to use the coverage

    kathryn from CA
    Review Received: October 22, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I didn't need any customer service. The whole purchase was so silent I wasn't sure we were really covered, but getting this email assures me that we were.

    Barbara from MO
    Review Received: October 19, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    policy arrived too late for my comfort

    During Trip
    didn't need help

    jay from CO
    Review Received: October 19, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I have used Squaremouth before and am completely satisfied.

    During Trip
    Did not need Customer Service and therefore unable to rate

    Claim Process
    No Claim

    walago from VA
    Review Received: October 13, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Had no need for assistance on my trip

    Claim Process
    No claim filed

    Susan from OR
    Review Received: October 9, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Everything was done online and I was completely satisfied with the information received and the ease with which it was provided'

    During Trip
    ortunately I didn't have to make any claim but it was extremely reassuring that I had coverage

    David from TX
    Review Received: October 6, 2011
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    nothing happened

    Claim Process
    no claim

    juliet from NY
    Review Received: October 4, 2011
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    0 out of 0 people found this review helpful

Last updated: July 9, 2026