Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    Very professional service.

    Dario Rojo from FL
    Review Received: June 11, 2025
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    0 out of 2 people found this review helpful

    Review Updated: 07/09/2025

    Excellent professional service.

    Travel Insured International policy: FlexiPAX

    Anne from NC
    Review Received: June 10, 2025
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    1 out of 3 people found this review helpful

    The claim processing took a bit longer than expected but the rest of the process was very smooth. I would use this company again.

    Travel Insured International policy: FlexiPAX

    All contact with Travel Insured International was handled in a very professional manner.

    James Thomas from TN
    Review Received: June 9, 2025
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    0 out of 4 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Only issue is amount of info they require before they review your claim

    Gail from GA
    Review Received: June 9, 2025
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    1 out of 10 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Overall the experience was smooth from purchase to receiving my claim. I think the website for the claim submission process wasn't as straight forward as it could be, but I was still able to submit everything needed.

    N from MI
    Review Received: June 9, 2025
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    1 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Great customer service!

    Pamela from CA
    Review Received: June 8, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Still waiting for the claim to be processed and it’s been weeks without a response.

    LM from DE
    Review Received: June 8, 2025
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    0 out of 18 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I have the paperwork together and plan to file a claim later today with Travel Insured.

    Perry from TX
    Review Received: June 4, 2025
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    0 out of 3 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Once I had all my paperwork completed, including the doctor's note of why I couldn't go on this trip and had to cancel the response was very very fast within a week I think and I received a check a few weeks later. Very easy, efficient and I appreciated that process

    Joanne from FL
    Review Received: June 3, 2025
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    1 out of 8 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I need to know the results of my claim before I can provide feedback.

    Nancy from CA
    Review Received: June 3, 2025
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    0 out of 3 people found this review helpful