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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,536
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AVG. MONTH
3,513
Total Reviews
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SINCE 2004
4,015
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.4 (4,015 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2500
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • “
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Other than receipt of the documents I had no contact with the carrier.

    During Trip
    No contact with carrier during trip

    Claim Process
    No claim experience

    Mae from CA
    Review Received: February 22, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    did not need to use insurance coverage.

    Barbara from NY
    Review Received: February 22, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I did not need to utilize the insurance during (or after) the trip.

    Claim Process
    No claim needed.

    Ralph from OH
    Review Received: February 20, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    We did not have any contact with the carrier before the trip, other than ordering insurance and delivery of the policy. We were satisfied with the ordering process and prompt delivery of the policy.

    During Trip
    We had no contact at all with the carrier during our trip, so I do not feel comfortable rating them.

    Claim Process
    No claims were made. Again, I do not feel comfortable rating the carrier since we have no experience in this regard.

    Penny from WI
    Review Received: February 19, 2011
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    “
    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    Squaremouth Insurance provide excellent, prompt service both over the phone and by email.
    Our group of 5 travelers did not have to make a claim, but felt assured that with weather flight delays this winter, etc. that we were protected.
    I would use Squaremouth again.

    During Trip
    I did not have to use these services.

    SBK from NY
    Review Received: February 19, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    I would have preferred to have had insurance stickers for my luggage and printed documentation (other than e-mail) for my trip coverage.

    During Trip
    Did not need to contact them during trip.

    Claim Process
    No claim needed to be made.

    Jacqueline from AL
    Review Received: February 16, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Didn't really use customer service except for documentation purposes.

    Claim Process
    Didn't file any claims.

    Gerald from IA
    Review Received: February 12, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Fortunately, we did not need to use the insurance.

    Sallie from NC
    Review Received: February 5, 2011
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    0 out of 0 people found this review helpful
    “
    Travel Insured International policy: Airline Ticket Protector

    During Trip
    We were delayed in the Paris Charles de Gaulle Airport for 11 hours because we missed our connecting flight by 10 minutes even though the connecting flight had been notified that we were on our way. Our incoming plane was 10 minutes late which only left us 0ne hour to make the connecting flight.

    Claim Process
    I have submitted documentation by mail showing that we were delayed in the Paris Charles de Gaulle Airport for 11 hours and the receipts that we had. We have not heard back from this request. I cannot answer the above questions until I hear back from the insurance company.

    Robin from WA
    Review Received: January 31, 2011
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    1 out of 1 people found this review helpful
    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    did not contact carrier

    Christine from RI
    Review Received: January 22, 2011
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    0 out of 0 people found this review helpful
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