Compare Travel Insured International Plans in Just A Few Simple Steps
Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
During Trip
My trip was cancelled since air acrrier cancelled the flight. It took almost 1 hour on the phone to get to your representative.
Claim Process
did not get any claim, yet.
Before Trip
The documentation of the policy I bought arrived *after* we left home even though I finalized our purchase 14 days before departure. (I did print out the Confirmation of Benefits received by email, so we did have proof of coverage -- but without precise knowledge of what was actually covered.) It seems that this company's procedures are similar to those of its competitors, in that it is very difficult or impossible to find out what you are buying before you agree to pay. They say if you don't like the policy after you have purchased it, you may cancel and receive a refund. However, for us this was impossible since the policy booklet arrived at our home after we had departed. If there ever was a case of buying a pig in a poke, this is surely it.
During Trip
We did not use any insurance services during our trip.
Claim Process
No claim was made.
Before Trip
Some protections could be explained a little better. I had to call to check wether or not we were covered for any volcano erruptions. Not clear on the policy.
During Trip
We did not need any service during our trip. Thank God!!!!
Claim Process
No claims to submit.
Before Trip
Our insurance agent was wonderful. She explained all facets of coverage and left me comfortable with the decisions I made.
Before Trip
Didn't really interact with customer service. It was all done by computer.
During Trip
Did not need to use the service.
Claim Process
N/A
Before Trip
This was the first time I bought trip insurance. I plan to use you again.
During Trip
Had no reason to contact insurance carrier during trip
Claim Process
No claim to be made.
During Trip
Did not use any service during the trip.
Claim Process
No claim submitted
During Trip
Thankfully, I didn't need to make any claims but it was good to know it was available if needed.
Before Trip
I used Squaremouth on my last trip in October 2010 The customer service reps were extremely patient and educational then and continued to be on this trip.
I had a little bit of difficulty on the webpage. I was used to how to select the different options from the 2010 webpage. Once I figured it out I was alright. I think you changed the page to make it easier to compare for people who hadn't used your site before?
During Trip
N/A did not use
Claim Process
N/A did not use
Last updated: July 9, 2026