Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
It was fairly simple. Documents were downloaded from the internet.
During Trip
We did not have to use the insurance during the trip.
Before Trip
It is such a piece of mind to know I can travel with the assurance of reimbursement if there are difficulties or cancellations.
Before Trip
I purchased the policy online, so there was minimal "customer service" and no documentation delivery.
During Trip
We did not use the insurance service at all during the trip.
Claim Process
No claims made.
Before Trip
without looking at the details of the policy, would a post trip hospital stay be a covered claim assuming the post trip hospital can be connected to the trip? pls advise. I was hospitalized for 5 days with viral pnenomia.
The hospitalization was 5 days upon our return from the trip
During Trip
Didn't use customer service at all during the trip
Claim Process
No claim
Before Trip
Easy to locate key information and to compare plans
Before Trip
There was no customer service before the trip - I did all the work and received an email regarding the insurance information.
During Trip
I did have medical needs, but it wasn't worth the hassle, so I gave up and used local information instead.
Claim Process
N/A
During Trip
I didn't need any customer service or help during my trip.
Before Trip
All documents that were needed arrived promptly. It was easy to access them by phone.
During Trip
I had to cancell the trip. Therefore I never contacted them during a trip.
Claim Process
I cannot give an overall rating yet because the claim has not come through. I spoke to them by phone and was told that they were contacting my doctor to verify that my reason for cancelling was not due to a pre-existing condition. My doctor told me that they had not yet contacted her, and that this was not a pre-existing condition.
During Trip
I did not have to file a claim or seek any help during my trip, but I was appreciative of the contact information provided me.