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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,237
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AVG. MONTH
3,845
Total Reviews
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SINCE 2004
4,124
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.4 (4,124 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    766
  • 3
    317
  • 2
    97
  • 1
    141
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  • “
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    I would have preferred to have had insurance stickers for my luggage and printed documentation (other than e-mail) for my trip coverage.

    During Trip
    Did not need to contact them during trip.

    Claim Process
    No claim needed to be made.

    Jacqueline from AL
    Review Received: February 16, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Didn't really use customer service except for documentation purposes.

    Claim Process
    Didn't file any claims.

    Gerald from IA
    Review Received: February 12, 2011
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    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Fortunately, we did not need to use the insurance.

    Sallie from NC
    Review Received: February 5, 2011
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    “
    Travel Insured International policy: Airline Ticket Protector

    During Trip
    We were delayed in the Paris Charles de Gaulle Airport for 11 hours because we missed our connecting flight by 10 minutes even though the connecting flight had been notified that we were on our way. Our incoming plane was 10 minutes late which only left us 0ne hour to make the connecting flight.

    Claim Process
    I have submitted documentation by mail showing that we were delayed in the Paris Charles de Gaulle Airport for 11 hours and the receipts that we had. We have not heard back from this request. I cannot answer the above questions until I hear back from the insurance company.

    Robin from WA
    Review Received: January 31, 2011
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    1 out of 1 people found this review helpful
    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    did not contact carrier

    Christine from RI
    Review Received: January 22, 2011
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    0 out of 0 people found this review helpful
    “
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Considering the inclement weather around the nation when I booked my trip and extra insurance, I thought the service was warranted. I had no reason to process a claim, although my colleague, who did not purchase service and was scheduled to fly the following day experienced a trip cancellation that effected our business arrangements.

    During Trip
    I will consider using the service again.

    Claim Process
    No claim

    Joan from VA
    Review Received: January 22, 2011
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    0 out of 0 people found this review helpful
    “
    Travel Insured International policy: Airline Ticket Protector

    Before Trip
    Documentation arrival time?

    During Trip
    no service needed

    Claim Process
    no claim made

    Judith from OH
    Review Received: January 14, 2011
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    0 out of 0 people found this review helpful
    “
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Just knowing that Squaremouth.com has amassed all this useful information for me to make an informed decision and is there to answer my questions, is all that I can ask. I am lucky that I have never had to file a claim but knowing the professionalism of squaremouth.com, I know they'd be there to follow through.

    During Trip
    No interaction or necessity to file claim.

    Pamela A. from CA
    Review Received: January 11, 2011
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    0 out of 0 people found this review helpful
    “
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    No claims. Nothing to say.

    During Trip
    Peace of mind

    Jeffrey from NM
    Review Received: December 23, 2010
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    “
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Did not use the above services.

    Claim Process
    Did not have a claim.

    Robert from PA
    Review Received: December 18, 2010
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    0 out of 0 people found this review helpful
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Last updated: July 9, 2026