Travel Insured Travel Insurance Reviews

During Trip
we did not need to contact them during the trip

During Trip
did not use

Claim Process
did not make a claim

Before Trip
The price seemed to be fair and the coverage adequate.

During Trip
We, fortunately, didn't need any service during our trip

Before Trip
The ONLY suggestion I would have - and I think it would help all travelers out- is a little insurance card (tear off paper ones would be fine) -that would have the insurance #, and the phone #'s to call if we needed them. I made some up so that my husband and I could carry them with us when we went onto the different islands.

Before Trip
There was no direct customer service. All transactions were performed online.

During Trip
never used the emergency hotline

Claim Process
no claims made

Before Trip
Before the trip everything was just fine.

During Trip
I did not contact the company during my trip.

Claim Process
I have not heard from the company since i filed my claim. any settlement is as yet unknown.

Before Trip
After I paid for the policy, I had to call just before I started the trip to get a copy of the policy. I had no communication from squaremouth until I coantacted them.

Claim Process
Carrier refused claim of $80 of $200 policy. Proof of baggage delay (14 days) was provided but no receipts available because we were in small town in Egypt and purchased inexpensive items on street and market - rather than spending $200.

Before Trip
I did not really need customer service other than that from the website, but the policy arrived in timely fashion and was clear and easy to understand.

During Trip
DId not need customer service during my trip.

Claim Process
Claim has not yet been made pending initial claim from the airline.

During Trip
My luggage was lost on the outobard section of the trip . No advice other than call us after it has been gone for 12 hours, and since the luggage was coming in 24 hours later, according to the airlines, they should have helped give advice at that time. Instead : call back when you have a real claim.

Claim Process
Everything is a struggle and everything is as if I am lying . There is no proof...etc., etc. I have had better experiences with other carriers and will avoid this carriere in the future, although my ultimate goal is not to have a claim or problem, while traveling.