Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
handled effeciently and I never needed it.
During Trip
I called the carrier during the trip. Apparently I was not eligible to make a claim. The rental apartment did not provide as advertised: elevator broke down for most of our 3 weeks and I had to walk 5 flights of stairs with a very bad hip. Had hoped to go to a hotel.
Claim Process
My claim was declined on the phone with very little conversation. Issues with the apartment, though they related to my health, were not covered.
Before Trip
The "small print" in coverage was of concern what I thought was covered possibly would not be fortunatly we did not need it
Before Trip
Most of my questions were answered by Squaremouth staff so it's hard for me to talk about the carrier.
During Trip
Did not need to use customer service during the trip.
Claim Process
Did not have any claims.
During Trip
N/A
Fortunately everything went smoothly on our trip so we did not have to make a claim
Claim Process
N/A
Before Trip
Good to have price comparison with services offered.
During Trip
N/A for these questions.
Before Trip
Did not use their customer service.
During Trip
Did not need to contact them.
Claim Process
n/a
During Trip
Everything that we planned for the trip went off without a hitch. There wasn't an occassion that we needed to contact customer service.
Claim Process
N/A
Before Trip
seems ok, got the documentation ok
During Trip
did not use
Claim Process
N/A
Last updated: July 10, 2026