Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,395
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AVG. MONTH
3,862
Total Reviews
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SINCE 2004
4,126
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    767
  • 3
    318
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Said they sent form and didn't. Made claim process difficult

    Bill from TX
    Review Received: September 3, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Squaremouth is easy to use. We were traveling during hurricane season and wanted the peace of mind that trip insurance would provide. Vacations are supposed to be stress free, right?

    Craig from MD
    Review Received: August 29, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I was happy the trip went well and we had no need to make a claim.

    During Trip
    I made no use of hotline or customer service during the trip

    Claim Process
    I made no claims.

    Joe from MD
    Review Received: August 29, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We did not contact the insurer

    John from MI
    Review Received: August 29, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I had connection issues due to weather during my trip and the insurance carrier customer service person was very helpful and said they would send the appropriate claim form. They did not give me the full story however. If they had told me when I called them that I needed a written statement from the airline for the reason for the delay, i could have tried to obtain it while I waited 3 hours in the airport for my flight instead of after I returned home when it was so much harder to obtain.

    Claim Process
    I feel as if I am having to jump through hoops to get my claim. I can't even file the claim until I have proof of payment for my extra flight and my hotel stay. They want my credit card statement which won't arrive until the middle of September. It's pretty annoying that I can't just submit the receipts from the hotel and the e-mail from the airline stating the extra cost for changing my flight.

    Melanie from OR
    Review Received: August 29, 2010
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    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Claim Process
    Although I am still waiting for my claim to be settled, I am satisfied with the service.

    Diane from SC
    Review Received: August 24, 2010
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    I didn't need the insurance. So it was perfect.

    Wally from MD
    Review Received: August 22, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    It was fairly simple. Documents were downloaded from the internet.

    During Trip
    We did not have to use the insurance during the trip.

    John from NY
    Review Received: August 18, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    It is such a piece of mind to know I can travel with the assurance of reimbursement if there are difficulties or cancellations.

    Debra from CA
    Review Received: August 17, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I purchased the policy online, so there was minimal "customer service" and no documentation delivery.

    During Trip
    We did not use the insurance service at all during the trip.

    Claim Process
    No claims made.

    Kathryn from CT
    Review Received: August 14, 2010
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    0 out of 0 people found this review helpful

Last updated: July 10, 2026