Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,395
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AVG. MONTH
3,862
Total Reviews
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SINCE 2004
4,126
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    767
  • 3
    318
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    without looking at the details of the policy, would a post trip hospital stay be a covered claim assuming the post trip hospital can be connected to the trip? pls advise. I was hospitalized for 5 days with viral pnenomia.
    The hospitalization was 5 days upon our return from the trip

    WILLIAM from AL
    Review Received: August 8, 2010
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Didn't use customer service at all during the trip

    Claim Process
    No claim

    HAB from CA
    Review Received: August 7, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Easy to locate key information and to compare plans

    Jane from MA
    Review Received: August 1, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    There was no customer service before the trip - I did all the work and received an email regarding the insurance information.

    During Trip
    I did have medical needs, but it wasn't worth the hassle, so I gave up and used local information instead.

    Claim Process
    N/A

    Erika from DC
    Review Received: July 30, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I didn't need any customer service or help during my trip.

    Sharon from WA
    Review Received: July 13, 2010
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    All documents that were needed arrived promptly. It was easy to access them by phone.

    During Trip
    I had to cancell the trip. Therefore I never contacted them during a trip.

    Claim Process
    I cannot give an overall rating yet because the claim has not come through. I spoke to them by phone and was told that they were contacting my doctor to verify that my reason for cancelling was not due to a pre-existing condition. My doctor told me that they had not yet contacted her, and that this was not a pre-existing condition.

    Bonnie from CA
    Review Received: July 9, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I did not have to file a claim or seek any help during my trip, but I was appreciative of the contact information provided me.

    Denney from WV
    Review Received: July 6, 2010
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    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    Did not use this service

    Claim Process
    Called the claims line when we got home from vacation about what had happened on our trip, the csr was courteous, and indeed verified that we had a claim. Said she would email a claim to me right away.

    Kathryn I. from GA
    Review Received: July 5, 2010
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    Didn't need to use the carrier during our trip.

    Claim Process
    No claim filed.

    Diane from MO
    Review Received: June 29, 2010
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Luckily, we did not have to make any type of claim, but the process for choosing and reviewing policies was easy and we received immediate confirmation of our purchase.

    Melissa from TX
    Review Received: June 26, 2010
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    0 out of 0 people found this review helpful

Last updated: July 10, 2026