Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
190,664
Calendar icon
AVG. MONTH
3,518
Total Reviews
Star icon
SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    During Trip
    didn't use the service

    Claim Process
    Haven't made claim yet

    Robert from VA
    Review Received: October 15, 2009
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    They did not issue an insurance card with all the policy information. I had to carry with me a copy of the entire policy which was very bulky. If I had taken ill while out on a tour I would have nothing to show a hospital that I had insurance. I would not use this provider again because of no insurance card

    Barry from GA
    Review Received: October 14, 2009
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    All of the above are N/A thank goodness.

    Claim Process
    No claim was filed

    Lilian from NJ
    Review Received: October 5, 2009
    Was this review helpful?
    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Did not use

    Claim Process
    No claim

    David from PA
    Review Received: October 4, 2009
    Was this review helpful?
    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Once I was able to get the necessary information to the insurer, they were prompt in scheduling a nurse to accompany my injured mother on our return flight. I don't know how we would have handled this if we had been in a remote area with more difficult communications - they might want to set up something special for adventure travelers. They had representatives available 24/7, which helped greatly with the time difference. They did not double check our location before sending the nurse, however, and did not know we had changed cities and hospitals since our initial call. The carrier had no problem with sending my mother home on business class so she could have room to elevate her injured leg.

    Claim Process
    We have not submitted all the expenses yet, so the claimhasnot been settled.

    Daniel from TX
    Review Received: October 4, 2009
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    not applicable

    Claim Process
    not applicable

    Laurie from GA
    Review Received: October 3, 2009
    Was this review helpful?
    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I didn't use customer service during the trip - so no rating.

    China bound from MD
    Review Received: September 30, 2009
    Was this review helpful?
    0 out of 1 people found this review helpful
    Travel Insured International policy: Airline Ticket Protector

    Before Trip
    Excellent service before taking insurance and affordable rates for the entire travel insurance. Thank you

    Vinod from NJ
    Review Received: September 30, 2009
    Was this review helpful?
    0 out of 1 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    During Trip
    Did not have any interaction with carrier during trip.

    Claim Process
    Did not have a claim.

    Lana from NJ
    Review Received: September 22, 2009
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    We didn't have any contact during the trip.

    Tere from OK
    Review Received: September 17, 2009
    Was this review helpful?
    0 out of 0 people found this review helpful