Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
It is a little hard to always understand what is and what is not covered.
During Trip
Did not use
Claim Process
no claim
During Trip
Not Applicable
Claim Process
Not Applicable
Before Trip
We actually did not need to contact anyone directly, but the website was easy to navigate to set up our policy.
During Trip
We did not have to access the system at all.
During Trip
not used
Claim Process
not useed
Before Trip
No pertinent comments
During Trip
no contact
Claim Process
no claim
Before Trip
So far no problem in correcting the fare amount. I mistakenly doubled the fare when applying for the insurance then later realized the mistake. Called and it was taken care of politely and quickly. I should get a correction on my next statement.
During Trip
did not have to contact carrier during trip
Claim Process
no claims
Before Trip
We had to cancel our trip due to my medical condition and also cancel the policy. Everyone involved was professional, courteous and cooperative.
Before Trip
Having utilized your services in the past and have made one small claim in the past, it was with that experience in how well you helped us that caused us to continue to utilize your service for future trips. Also have gotten you new customers, Mr & Mrs R. Dailey of Orange Park, FL.
During Trip
Knowing we were well protected by your insurance, gave us a secure feeling, thus enabling us to comfortable enjoy our tour.
Claim Process
We just called in and are waiting for the paperwork. Still require an estimate on the luggage damage.