Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,664
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AVG. MONTH
3,518
Total Reviews
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SINCE 2004
4,016
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2501
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Received my documentation in record time.

    During Trip
    Had no reason to use the insurance, but was glad that I had it

    Claim Process
    No claim

    LINDA from WA
    Review Received: May 22, 2009
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    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Had no contaact with the carrier-spoke only to Saquaremouth rep

    Barry from IL
    Review Received: May 21, 2009
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    1 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Helpful on home before the trip and excellent afterwards.

    Anonymous from MA
    Review Received: April 5, 2009
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    2 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    All information is up front ,there is no second guessing on what is or is not covered.The cost of the policy was lower than most other companies.They even ask you how was your trip when you get back, so they care.

    robert from NJ
    Review Received: April 5, 2009
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    1 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I was on our way home in the Chicago airport and had what I thought was a broken toe. I had broken it just before leaving for the airport. I called the insurance co from the airport to tell them that I was going to the doctor when I returned home because there was no way to get to a doctor at the sirport. The person on the phone said it wouold not be covered since I would go when I returned. I explained that it was not an emergency and this was the last flight to Raleigh nc airport that day and we then had to drive 3 hours home so I know enough that you usually can't cast a toe but I thought I might have broken it badly and needed it x-rayed but had to wait till the next day since we were leaving very shortly after I hurt the toe and knew if I went to the doctor and missed the flight, not only, according to the person on the phone, would the insurance NOT pay for a new flight, but also NOT pay for a hotel room that night. I told her I needed to make this flight and then see my doctor the next day which I did. I DID break my toe but did not need to see an orthopedist and the doctor then taped my toes/foot after seeing the x-ray. I wanted the insurance co to pay the copay for the doctor visit and what my inurance co did not pay for the x-ray. I have not summited my claim yet but according to the person on the phone I probably won't get any help. Why then have the insurance not help you if something literaly happens on the way home, call the insurance co to alert them of what happened and you can see your own doctor the next mroning. I broke the toe at 10 am, left for the airport at 10:30 and got on the plane at 12 noon. Arrived in Raleigh and drove home arriving at 7:30 pm on a Sunday after flying 15 hours from China which made us in a 12 hour time difference and exhausted. We just wanted to get home. There weren't any urgent care places open on Sunday night and I didn't need the emergency room so the best thing to do was see my doctor the next day.

    Claim Process
    I have not written a claim yet. Will do it next week. Am still recovering from extreme jet lag.

    Diane from NC
    Review Received: April 4, 2009
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    11 out of 20 people found this review helpful