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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,569
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AVG. MONTH
3,884
Total Reviews
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SINCE 2004
4,126
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    767
  • 3
    318
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector Lite

    Claim Process
    The carrier did not notify me that it wanted more documentation until I initiated contact to enquire about the inaction. Then the processor kept asking for new forms of documentation I had already supplied. I kept complying. The company never completed processing the claim.

    Judith from MA
    Review Received: November 29, 2009
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    2 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Having insured our trip was for peace of mind. If any of the covered problems had occurred, we would have filed a claim. Thankfully nothing put a pleasurable river cruise trip. If weather would have been covered, we definitely would have a claim.

    carol from NH
    Review Received: November 19, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    I have referred you to other travelers.

    Rachel from MD
    Review Received: November 17, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I had to contact the carrier just prior to departure in order to alter coverage dates. I got thru to the customer service department immediately and a very efficient individual took the information and quickly sent an updated coverage document with the changes corrected.

    During Trip
    Thankfully, never had to contact the carrier as there were no insurance related questions or problems.

    Don from NJ
    Review Received: November 15, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Trip Protector Lite Expanded

    Before Trip
    Having just the right policy for me, thanks to my "agent", meant I could relax and not worry about anything during my trip to Africa!
    I plan to use "Squaremouth" again in May for my next long distance trip.

    During Trip
    Thankfully, I didn't need to use my insurance policy!

    Claim Process
    Again, none of the above was necessary, thankfully.

    Sydney from VA
    Review Received: November 15, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    We were fortunate that we didn't have to use the insurance.

    Virginia from CA
    Review Received: November 5, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Airline Ticket Protector

    Before Trip
    Good value

    During Trip
    No problems

    Debra from IN
    Review Received: November 5, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I was easily able to upgrade the amount of insurance I required when I added costs to my itinerary.

    During Trip
    I did not contact the carrier during the trip

    Claim Process
    I don't know yet since I just mailed them the paperwork with my medical receipts.

    Helen from FL
    Review Received: November 1, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    not much to report about -- i received the policy info promptly and it appeared complete

    During Trip
    did not need to contact the carrier during the trip

    Claim Process
    no claim

    Sarita from MA
    Review Received: October 29, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Not used

    Claim Process
    not used

    Jayne from CA
    Review Received: October 26, 2009
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    0 out of 0 people found this review helpful

Last updated: July 11, 2026