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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,569
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AVG. MONTH
3,884
Total Reviews
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SINCE 2004
4,126
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2576
  • 4
    767
  • 3
    318
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    I was extremely happy with the way your representatives treated me during the process of buying the insurance. I had some special circumstances with this trip, including a pregnancy we didn't know about while buying tickets, and your guys really knew the plans and were extremely nice to work with. I am a retired travel agent, and have dealt with my share of travel insurance people, and must say that I have never been as pleased with anyone in that business as Squaremouth's representatives. Thank you for making a very stressful part of my trip so much easier. Before I found Squaremouth, I had been having a very hard time getting my questions answered and would not have been able to find a good policy on my own. Thank you!

    During Trip
    I didn't need my travel insurance on the trip.

    Retired travel agent from MN
    Review Received: July 29, 2009
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    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Claim Process
    I had a situation while I was traveling which resulted in a financial loss greater than expected. I thought this incident might be covered under my insurance, but when I asked (via an online chat), I got a very simple "this is not covered" with no further explanation. They then ended the chat session without notice.

    Tim from WI
    Review Received: July 22, 2009
    Was this review helpful?
    3 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Had to cancel trip because of medical issues

    Claim Process
    Claims process was a bit confusing because they wanted direct confirmation from the airline in addition to all the documentation I provided from Orbitz, but the claim representative took care of it promptly.

    Joseph from OR
    Review Received: July 16, 2009
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    This was easy, and re-assuring. I was delighted someone other than the insurance company (namely - you, Squaremouth) has ratings of the insurance companies.

    During Trip
    As it turned out, fortunately, and presumably, expectedly, I had not reason to contact the insurance company.

    Claim Process
    I did not file a claim. There was no reason to

    Allan from NC
    Review Received: July 14, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    no claims

    Philip from CA
    Review Received: July 8, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    I never had to use the emergency help hotline, thank goodness.

    Sue from TX
    Review Received: July 7, 2009
    Was this review helpful?
    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    It is a little hard to always understand what is and what is not covered.

    During Trip
    Did not use

    Claim Process
    no claim

    Michael from WA
    Review Received: July 6, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    During Trip
    Not Applicable

    Claim Process
    Not Applicable

    Millicent from CT
    Review Received: July 5, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    We actually did not need to contact anyone directly, but the website was easy to navigate to set up our policy.

    During Trip
    We did not have to access the system at all.

    Mary from TX
    Review Received: July 1, 2009
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    not used

    Claim Process
    not useed

    rebecca from NC
    Review Received: June 24, 2009
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    0 out of 0 people found this review helpful

Last updated: July 11, 2026