Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    They keep sending me the claim form with the wrong name. It should be for Rheal Melanson NOT Eugene. I am the daughter and bought the policy for three of us.
    Monique Armstrong

    Monique Armstrong from CT
    Review Received: January 26, 2025
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    8 out of 14 people found this review helpful
    Travel Insured International policy: FlexiTrip

    HELEN from CA
    Review Received: January 20, 2025
    Was this review helpful?
    6 out of 11 people found this review helpful

    Still waiting for my reimbursement which is why. Have given a low rating

    Travel Insured International policy: FlexiPAX

    Everything from start to finish was excellent. The claim and the process exceeded my expectations. Our son got sick while on vacation, we ended up spending €315 on a doctor visit and medications. Once I submitted all receipts and roof of payment with the Euro to USD conversion rate, I had a check issued in less then two weeks. Definitely recommend, and will definitely use purchase the policy again for future travel.

    Raphael from TX
    Review Received: January 19, 2025
    Was this review helpful?
    44 out of 52 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I have used Squaremouth before and have had claims with other companies. The support from Squaremouth is top notch. I would recommend your company to my friends. I did not use Travel Insured as I ,thankfully, did not have a claim for this trip.

    Michael from FL
    Review Received: January 13, 2025
    Was this review helpful?
    7 out of 10 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Users could benefit from a more straightforward explanation of what’s covered and what isn’t.

    Brian from IL
    Review Received: January 11, 2025
    Was this review helpful?
    9 out of 11 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Submitted a travel delay claim with proper documentation and received a check in the mail the following week. Highly recommend!

    Marina from NY
    Review Received: January 8, 2025
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    28 out of 33 people found this review helpful
    Travel Insured International policy: FlexiPAX

    So far so good.

    Mark from VT
    Review Received: January 5, 2025
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    0 out of 12 people found this review helpful
    Travel Insured International policy: FlexiTrip

    The amount of documentation needed for $150 claim for a hotel room is ridiculous. It’s going to be very difficult to get a statement from the airline.

    Deborah from CA
    Review Received: January 1, 2025
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    24 out of 27 people found this review helpful
    Travel Insured International policy: FlexiPAX

    It was very easy to obtain a policy when speaking with a representative

    Judith from FL
    Review Received: December 30, 2024
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    6 out of 9 people found this review helpful
    Travel Insured International policy: FlexiTrip

    While on my trip my cell phone got stolen. I called the insurance carrier and the only thing they said was fill out a claim. Not overly sympathetic or reassuring.

    WILLIAM from CA
    Review Received: December 17, 2024
    Was this review helpful?
    18 out of 29 people found this review helpful