Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,587
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AVG. MONTH
3,672
Total Reviews
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SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: FlexiPAX

    While traveling in Japan I got sick and needed a doctor..Travel Insured got a doctor appointment for me via telehealth the same day! They were in constant contact with me throughout the entire process! I will definitely use them again for all my travel insurance needs in the future!!

    Domenica from FL
    Review Received: September 6, 2025
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    Travel Insured International policy: FlexiPAX

    The customer service person was so helpful in answering questions and assisting with getting set up.

    Lynn from MO
    Review Received: September 3, 2025
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    Travel Insured International policy: FlexiPAX

    Excellent customer service for me and my daughter re medical travel insurance…..

    Morgan from CA
    Review Received: September 3, 2025
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    Travel Insured International policy: FlexiPAX

    Initially, the claim process was laborious getting the information you needed to complete the claim. Then, Morgan came into the process and she was outstanding. After whe was involved, everything went smoothly.

    Edward from AZ
    Review Received: September 2, 2025
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    Travel Insured International policy: FlexiPAX

    We had to cancel our trip due to medical reasons. Our refund claim has been submitted to Travel Insured and we are waiting for our refund to be approved.

    Douglas from AZ
    Review Received: September 1, 2025
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    Review Updated: 09/29/2025

    I submitted all my documentation and you were great. You processed my claim without any further info and paid in a timely fashion. Would not hesitate to use your company again.

    Thank you

    Travel Insured International policy: FlexiPAX

    Although I have coverage regarding travel insurance with a credit card, I find that on some travels to some locations I fell more comfortable with the extra coverage I can get at a very reasonable price through Squaremouth.
    Thank you for being there and I plan to use your service in the future.

    David from KY
    Review Received: August 31, 2025
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    Travel Insured International policy: FlexiPAX

    i’m still waiting for a response to my claim so too early to provide value we are almost at the deadline for them to respond.

    Scott from IL
    Review Received: August 30, 2025
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    Travel Insured International policy: Worldwide Trip Protector

    We were unable to take our trip because prior to the departure I fell downside stairs and broke my neck. I have notified Travel Insured International of the accident. I am in the process of assembling all the doctor affidavits and the trip and payment information. So far Travel Insured has been very helpful in sending the necessary forms.

    Noel from WA
    Review Received: August 30, 2025
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    Travel Insured International policy: FlexiPAX

    I had a simple question about my coverage and the customer service person I spoke with was helpful and courteous.

    Leslie from CA
    Review Received: August 28, 2025
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    Travel Insured International policy: FlexiTrip

    Excellent.

    George from PA
    Review Received: August 28, 2025
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Last updated: June 29, 2026