Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
No claim so no comment
Easy to work with and prices were reasonable.
I’m waiting for the bill .
I thought the purchasing process was easy, and appreciated the help the rep gave me when additions were needed
I have purchased Squaremouth travel insurance several times when we have gone on cruises. On our last 17-day cruise to the Panama Canal on NCL, I got sick and had to go to the medical center twice. I received excellent and thorough care (x-rays, lab tests, steroid interventions, etc., for flu and bronchitis which caused severe coughing and muscle pain). I received a bill for almost $5,000.00 and submitted the claim to Squaremouth. We received a check for the claim amount within six weeks. We did receive one email after four weeks that the claim was delayed. However, it would have been nice to have received a subsequent email confirming that the claim was resolved and a check was on the way.
Otherwise, on the whole I am very grateful and satisfied with their coverage and service.
Carol
I wish it was less expensive for the insurance, but it was so good to have peace of mind. Thank you!
My wife and I had an unfortunate experience when traveling in Europe. My wife's backpack was stolen at a coffee shop in Geneva and she lost her iPad, coat, wallet and some personal items. After returning, we filed an online claim and received a timely response and reimbursement for the losses. The process required uploading a police report and receipts, which fortunately we had, so it was relatively easy and approved after review.
providing required docs was very onerous.
<< had to submit the same documents multiple times
<< was NOT notified when docs weren't sufficient -- had to follow up on my own to find out that they didn't get something.
<< they requested docs which weren't available to me as they didn't exist...
final insurance claim was paid out -- but it took over 2 months.
The claims process required copious amounts of documentation. However, after approximately one month, I ended up getting a full refund, which was the most important outcome.
Refund for medical expenses was as hoped for and in a reasonable time.