Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,106
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AVG. MONTH
2,556
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiTrip

    The initial agent that helped us was marvelous. She handled the entire process of finding a nearby Dr and making an appointment that day. She helped inmensly, especially when one is not feeling well.
    I can't thank her enough.

    Carlos from CA
    Review Received: July 25, 2024
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    19 out of 21 people found this review helpful

    Review Updated: 08/22/2024

    Although it took a bit longer than expected (due to illegible Dr's notes in French) everyone involved took very good care of my claim.
    Special kudos to the wonderful lady that helped us get the actual Dr's appointment within 30 minutes of our initial call and within 10 minutes of our hotel. . She could not have made it easier. At a time when one is not feeling well and away from your home, service like this is SO appreciated. That service alone was worth the price of admission.
    All the representatives at Travel Insured International we excellent and followed up when needed.
    Squaremouth got involved to speed up the claim processing a bit and within 2 days it had been resolve.
    Again, thanks to everyone, You are all excellent. I will always travel internationally with Travel Insured International and will recommend it to anyone who is seeking my advice.

    Travel Insured International policy: Worldwide Trip Protector Plus

    It was great! My husband did contact an agent to see if there was a tele dr he could connect with, but unfortunately the list they gave did not have any in Canada. There person he spoke with was very helpful and actually contacted him the next day to see how he was doing.

    Lou Ann from PA
    Review Received: July 15, 2024
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    4 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    The process of buying insurance through Travel insured International was a very easy look forward to dealing with company on our next trip abroad.

    Jose from NY
    Review Received: July 5, 2024
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    1 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Our trip took us to Greece, and to follow in the footsteps of the St Paul as he began his teachings.
    It was a trip of a lifetime, 9 total pilgrims, included a cruise to Turkey.
    It was so easy to purchase your insurance.

    PAUL from OH
    Review Received: July 2, 2024
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    2 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Not quite sure with the progress when making a claim. I’m having a hard time completing requests online.

    Sue from AZ
    Review Received: June 30, 2024
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    13 out of 14 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    Excellent guidance and direction from agent prior to purchase of policy

    Anne from VA
    Review Received: June 24, 2024
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    My husband hurt his ankle on the cruise. Due to limited staff availability per the staff there were too many critically ill patients. We opted to elevate, ice, rest, and use crutches. So far, our claim of $32 for the crutches is being denied because we don’t have doctor or hospital notes. Insane.

    Cathleen from FL
    Review Received: June 23, 2024
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    23 out of 26 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    Customer service is excellent. The terms of the policy were a little muddled. One of our flight times changed by a few hours. I thought the policy would grant a change of flight, but that was only if the flight was delayed by a certain amount of hours or if the airline cancelled the flight.

    Laura from GA
    Review Received: June 23, 2024
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    8 out of 8 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Square Mouth was very helpful when we purchased insurance for 2 trips, and when we had to cancel both trips for serious medical reasons. Stacey helped us through the claims process, and also offering advice on options to try to get uninsured and non refundable airfare back, which worked! Had she not helped us and given us extra advice on something we hadn’t insured, we would have lost $8,000. Because they helped us purchase the right policies in the beginning, we were able to get all our travel deposits returned. We always use SquareMouth and recommend them to our friends.

    Cyndi from GA
    Review Received: June 16, 2024
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    20 out of 21 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    No issues this trip but my previous trip my wife broke her hip in Amsterdam. The insurance coverage was superb. Everything we needed and we couldnt have asked for more.

    Michael from WI
    Review Received: June 8, 2024
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    19 out of 19 people found this review helpful