Travel Insured Travel Insurance Reviews

I visited medical on my cruise on day four and was diagnosed with pneumonia. Received treatments and medication and a large packet of documents for insurance claim.
Called customer service number on the paperwork provided by square mouth.Travel Insured International uses a third party to process claims called Robin Assist. I received an email which instructed me to scan all documents and receipts and attached it to the email. This was a bit overwhelming for me since I had close to forty pages of information. I took it to Staples,an office supply store and they assisted me with sending the information.
I also called the number for Travel International and spoke to representative there. I asked if I could copy the documents and mail them directly to them. I am awaiting a form by mail and intended to file the "old school way" also as backup. I am awaiting response from either party.
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Fair price. Peace of mind. Never filed claim

Canceled trip. Made no claim. Asked to get credit for insurance -- denied. Moved on.

Common carrier flight was delayed, missed connecting flight to Germany, airline rebooked me and I was delayed over 20 hours, missed part of my tour and missed my pre tour hotel that was non refundable. Filed a claim with Travel Insured International on line a week ago and have still not heard a thing, nor have they reached out to me, I try to log on to see status of claim, and there is no updates yet.

I had a medical emergency that required the plane to return to the airport, transfer to a hospital, an overnight stay there and rebooking of our travel plans. The people we spoke with throughout this stressful time were very reassuring and handled our arrangements with ease, taking a load off our minds. Luyi was especially helpful and supportive.

I called the 24 hour international assistance line multiple times and was unable to reach anyone. Very frustrating.

I purchased this policy for an international trip and suffered flight cancellations and had to re-route to my final destination. The process of making a travel delay claim was pretty straightforward on the website. I was disappointed that it took almost 30 days after submitting everything they needed for a check to be mailed (and about a week for the check to arrive). When I asked about the delay, customer service said claims were being handled in the order received and they would get to it. I've made a number of travel insurance claims and this was the slowest overall process I've had - but the claim was paid so I am happy about that. I would recommend this company given the good coverage provided, but just know the claim process itself may be slow!

Fortunately, I did not have to file a claim.
As our departure date approached, I reached out to TII to ensure I knew the right procedures, e.g., for a hospital stay you'll want to get advance payment; for more minor things, you can request reimbursement.
Also, it would be very nice to point out that for minor issues, it is OK to see a nurse practitioner at a clinic (it does not have to be an ER and require a doc).

Before a trip, there are lots of things to get done, so a note from you 1 or 2 weeks out (that I could save electronically or print and take along) would be very good and make me feel good that you are ready when needed. In that note, detail in plain English what to do per seriousness of an injury (as above, tell me about an ER / hospital stay vs attention at a clinic, maybe by a nurse practitioner.

I dealt with Sasha during an emergency we had on our trip
He was very helpful

Registration is quick and easy! Just for peace of mind while traveling oversaes!