Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
189,047
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AVG. MONTH
3,464
Total Reviews
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SINCE 2004
3,987
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2480
  • 4
    746
  • 3
    307
  • 2
    92
  • 1
    135
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  • Travel Insured International policy: FlexiPAX

    Thankfully, I didn't need to file a claim. 4 on my trip fell and needed medical assistance.

    Roberta from IL from IL
    Review Received: February 28, 2026
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    prior to travel could not download insurance info from travel insured: called them and they said to skip it and just use the customer contact # while traveling/did not contact them & no claim filed

    denise from CA
    Review Received: February 26, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Simple, easy, cost effective. Will use again

    Paul from GA
    Review Received: February 25, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I called to extend the insured time by a day, and the woman helping me was very efficient and pleasant

    Lynell from AZ
    Review Received: February 25, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Clear

    Matt from CO
    Review Received: February 24, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I filed a claim because o had to change hotels for my 2-6-26 trip because the room had a loud paint smell and the hotel refused to swap my room and demanded I leave the property because I complained. I was supposed to have 7 days of free parking for my cruise . I had to get another hotel and pay additional cost for parking I’m awaiting a reply from travel insured which is a slow process so far.

    Trudy from LA
    Review Received: February 24, 2026
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    2 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I was hospital over night at tokyo I try to contact you but phone is busy I can not touch you

    Taiichiro from CA
    Review Received: February 24, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    - To many conditions in the contract that are confusing and some conflicting.
    - Very hard to reach TII from international location. Support agents were marginally helpful but provided no direction about coverage or process while getting medical and dental treatment that were urgently needed during the trip.
    - Submitted claim was a horrible process. Even when we submitted all the paperwork, we keep gting emails to submit the same paperwork. It appears that your company simply wants to make it very hard for customers to file claims which is very sad.

    Sujal from TX
    Review Received: February 23, 2026
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    6 out of 6 people found this review helpful
    Travel Insured International policy: FlexiPAX

    This site is truly a good-send. It's such a valuable service, to provide clear information on comparing such important travel insurance. Every traveler should book their insurance on this site

    Renatte from CA
    Review Received: February 23, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We purchased travel insurance for my husband & myself.
    We filed a claim before our travel date on January 29, 2026 since we were unable to fly.
    We received confirmation of our claim from Travel Insured International on February 4, 2026.
    We are still waiting a response from Travel International. We are approaching March and still no response.

    James from CA
    Review Received: February 23, 2026
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    3 out of 3 people found this review helpful