Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
200,587
Calendar icon
AVG. MONTH
3,672
Total Reviews
Star icon
SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: FlexiPAX

    Stuck inIsrael No flights and a a lot of expenses food lodging, prescriptions

    Jack from FL
    Review Received: June 22, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Experience has been good to this point

    Ralph from OK
    Review Received: June 19, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I sustained a severe knee injury 11 weeks prior to my scheduled trip. The required surgical repair has a typical projected recovery time of 6-12 months. So, I cancelled the trip, and submitted my initial claim notice to Travel Insured on April 17th. After several Travel Insured requests and submittals/re-submittals of additional information/documentation, it is now June 17th.
    I will update when there is a final claim resolution - I am still hoping for a positive outcome...
    P.S. On a more positive note - I just had my 10 week post-op follow-up with my Ortho Surgeon, and I can now be load-bearing without my brace and I can drive again!!

    Gary from AR
    Review Received: June 17, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We canceled our trip due to medical issues.
    We contacted Travel Insured International. They provided clear verbal and written instructions on how to submit the claim.
    After submitting the claim, we received reimbursement promptly.
    Highly recommend TII. TII exceeded our expectations.

    George from SC
    Review Received: June 17, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Joni from AL
    Review Received: June 15, 2025
    Was this review helpful?
    1 out of 1 people found this review helpful

    Easy process and straight forward. No call wait times as everything was online. When the claim was settled, I received a call and my payment arrived in about a week.

    Travel Insured International policy: FlexiPAX

    Very professional service.

    Dario Rojo from FL
    Review Received: June 11, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful

    Review Updated: 07/09/2025

    Excellent professional service.

    Travel Insured International policy: FlexiPAX

    Anne from NC
    Review Received: June 10, 2025
    Was this review helpful?
    1 out of 1 people found this review helpful

    The claim processing took a bit longer than expected but the rest of the process was very smooth. I would use this company again.

    Travel Insured International policy: FlexiPAX

    All contact with Travel Insured International was handled in a very professional manner.

    James Thomas from TN
    Review Received: June 9, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Only issue is amount of info they require before they review your claim

    Gail from GA
    Review Received: June 9, 2025
    Was this review helpful?
    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Overall the experience was smooth from purchase to receiving my claim. I think the website for the claim submission process wasn't as straight forward as it could be, but I was still able to submit everything needed.

    N from MI
    Review Received: June 9, 2025
    Was this review helpful?
    1 out of 1 people found this review helpful

Last updated: June 29, 2026