Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,578
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AVG. MONTH
2,502
Total Reviews
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SINCE 2004
3,863
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,863 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2401
  • 4
    724
  • 3
    295
  • 2
    88
  • 1
    128
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  • Travel Insured International policy: Worldwide Trip Protector

    I hope the claim is settled soon.
    Thanks

    David from NC
    Review Received: January 3, 2024
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    4 out of 15 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    It was easy to apply for insurance with help of insurance representative.

    Hooks from PA
    Review Received: December 25, 2023
    Was this review helpful?
    2 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Great service and very simple to use. Very knowledgeable staff when you call. Have used before and will use again. Very flexible options from medical only to full trip cancelation coverage.

    Howard from FL
    Review Received: December 24, 2023
    Was this review helpful?
    9 out of 13 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Lori from CA
    Review Received: December 22, 2023
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    1 out of 3 people found this review helpful

    The company was fast and the process was easy.

    Travel Insured International policy: Worldwide Trip Protector

    It took over a year and over 10 telephone calls to get the claim completed. I requested numerous times for the auditors/analysts to call me back so that I could submit anything else that was needed but each phone message and email was met with no return calls until I was completely irate with a customer service person that I got a call back from the auditor/analysts who was handling my claim. The process was very frustrating and presented the companies' lack of commitment to effective, compassionate service. Travel Insured boast to alleviate stress and worry while traveling but they definitely contributed to the overall situation when a claim was actually needed. Overall, the experience of dealing with very neglectful employees overshadows the possibility that the company could be one that is truly worth trusting when paying high premiums for travel insurance.

    JAMIE from HI
    Review Received: December 19, 2023
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    85 out of 91 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I had questions about how the insurance process works in Mexico before we left on vacation. We gladly did not need your services or assistance.

    Terry from NC
    Review Received: December 15, 2023
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    3 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Very efficient handling of the claim forms. Both forms I needed were forwarded immediately via email as PDF. I'm now waiting regarding my settlement.

    Ilse from OR
    Review Received: December 12, 2023
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    7 out of 11 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Airline cancelled flight and only offers a future credit. 735usd out

    Steven from TX
    Review Received: December 1, 2023
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    4 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Our trip was rescheduled for October 21, 2024. Unable to rate customer service for now.

    Rachel from PA
    Review Received: November 24, 2023
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    3 out of 20 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    We postponed our trip to Israel, so we didn't put in a claim, but we would have been reimbursed the cancel penalty if we had. We'll be covered by the same insurance policies for a new act of terrorism within 30 days and 30 miles of the new tour dates, but only if they are not at war. It doesn't cover war. All of the other benefits will apply, however. We have three years from date of purchase to use the insurance.

    Angela from SC
    Review Received: November 20, 2023
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    8 out of 11 people found this review helpful