Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
200,755
Calendar icon
AVG. MONTH
3,694
Total Reviews
Star icon
SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    Sadly we had to use the insurance. My daughter tested positive for Covid the morning of our flight, so we were doomed - no flight. Luckily the insurance company came through and covered our trip cost. I couldn’t be happier with the choice to get insurance. Your site really helped me pick a good policy.

    Robert from CA
    Review Received: January 11, 2024
    Was this review helpful?
    46 out of 46 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Travel Insured International was very accommodating about adding my newborn infant (born after purchasing the policy and planning the trip) to my policy. While I did not need to file a claim on this trip, I am confident, both from their support this time and from previous experience with them, that I would not have had a problem.

    Joseph from IN
    Review Received: January 4, 2024
    Was this review helpful?
    5 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I hope the claim is settled soon.
    Thanks

    David from NC
    Review Received: January 3, 2024
    Was this review helpful?
    4 out of 15 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    It was easy to apply for insurance with help of insurance representative.

    Hooks from PA
    Review Received: December 25, 2023
    Was this review helpful?
    2 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Great service and very simple to use. Very knowledgeable staff when you call. Have used before and will use again. Very flexible options from medical only to full trip cancelation coverage.

    Howard from FL
    Review Received: December 24, 2023
    Was this review helpful?
    9 out of 13 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Lori from CA
    Review Received: December 22, 2023
    Was this review helpful?
    1 out of 3 people found this review helpful

    The company was fast and the process was easy.

    Travel Insured International policy: Worldwide Trip Protector

    It took over a year and over 10 telephone calls to get the claim completed. I requested numerous times for the auditors/analysts to call me back so that I could submit anything else that was needed but each phone message and email was met with no return calls until I was completely irate with a customer service person that I got a call back from the auditor/analysts who was handling my claim. The process was very frustrating and presented the companies' lack of commitment to effective, compassionate service. Travel Insured boast to alleviate stress and worry while traveling but they definitely contributed to the overall situation when a claim was actually needed. Overall, the experience of dealing with very neglectful employees overshadows the possibility that the company could be one that is truly worth trusting when paying high premiums for travel insurance.

    JAMIE from HI
    Review Received: December 19, 2023
    Was this review helpful?
    85 out of 90 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I had questions about how the insurance process works in Mexico before we left on vacation. We gladly did not need your services or assistance.

    Terry from NC
    Review Received: December 15, 2023
    Was this review helpful?
    3 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Very efficient handling of the claim forms. Both forms I needed were forwarded immediately via email as PDF. I'm now waiting regarding my settlement.

    Ilse from OR
    Review Received: December 12, 2023
    Was this review helpful?
    7 out of 11 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Airline cancelled flight and only offers a future credit. 735usd out

    Steven from TX
    Review Received: December 1, 2023
    Was this review helpful?
    4 out of 5 people found this review helpful

Last updated: June 30, 2026