Trusted Partner of: Trusted Partner Logo

Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
189,424
Calendar icon
AVG. MONTH
3,519
Total Reviews
Star icon
SINCE 2004
3,994
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2485
  • 4
    747
  • 3
    307
  • 2
    92
  • 1
    136
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    I have used them many times in previous travels. Fortunately, I did not need to contact them or file a claim for this trip.

    Edward from FL
    Review Received: February 11, 2023
    Was this review helpful?
    5 out of 11 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Was straightforward to work with you. But when I did have questions I was on hold for a very long time.

    chris from CA
    Review Received: February 7, 2023
    Was this review helpful?
    15 out of 17 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Everything went smoothly on the trip, so we did not file a claim. Otherwise, we were very happy with the service.

    John from CO
    Review Received: February 6, 2023
    Was this review helpful?
    2 out of 7 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Sharon from WA
    Review Received: January 31, 2023
    Was this review helpful?
    30 out of 31 people found this review helpful

    The policy was honored for the amount I received. Very professional service. And in a very quick settlement that only took a couple of weeks instead of months. Their policies are very clear and straight forward.

    Travel Insured International policy: Worldwide Trip Protector

    The representative (Debbie) was very helpful in helping me with my claim. She was very knowledgeable with how I should proceed.

    John from CA
    Review Received: January 31, 2023
    Was this review helpful?
    8 out of 8 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    Some confusion on my part re dealing with what seemed to be two companies --Travel Insurance International and SquareMouth -- using the same policy number.

    Otherwise, all went smoothly, although the real test of insurance performance comes when filing a claim (e.g., overwhelming claimants with verification requirements that are impossible to fulfill).

    eric from NC
    Review Received: January 27, 2023
    Was this review helpful?
    11 out of 11 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Everything went very smooth.

    Laura from AZ
    Review Received: January 19, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    My wife had a medical emergency in Mexico that thankfully turned out not to be serious. Though costs for Resort Doctor, Ambulance and ER visit were incurred. Most of the cost was picked up/reimbursed by her health insurance plan. The Ambulance and a prescribed meds were not. Travel Insured International picked up the non covered items and we were reimbursed quite promptly. Also calls were made to the Travel Insurance emergency hotline during this time and a case file number was established during the vacation. All contact was courteous and helpful and they even called me to see how my wife was doing while we were at the resort. Have been a past customer of theirs and will definitely use Travel Insured International again for future travel insurance.

    Jason from PA
    Review Received: January 9, 2023
    Was this review helpful?
    92 out of 93 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Wannapha from CO
    Review Received: January 5, 2023
    Was this review helpful?
    29 out of 32 people found this review helpful

    I submitted the claim since December, and currently Mid of March I am still waiting for the claim. Insurance company takes too long (about 4 weeks) to respond and once they respond asking for more paperwork, then when I submit the paperwork as requested , I have to wait for at least 4 weeks for them to respond and surly they will ask for more paperwork. This has become frustrating as I submitted all receipts from hospital (I was treated) and other expenses that related. I paid all hospital bill in advance and other expenses using my credit card and occurs interest on my credit bill because I am still waiting for insurance to reimburse. I will never purchase with this company again.

    Travel Insured International policy: Worldwide Trip Protector

    i will be submitting a claim Have to find out how to do it

    marillyn from OH
    Review Received: January 3, 2023
    Was this review helpful?
    1 out of 9 people found this review helpful