Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Sadly we had to use the insurance. My daughter tested positive for Covid the morning of our flight, so we were doomed - no flight. Luckily the insurance company came through and covered our trip cost. I couldn’t be happier with the choice to get insurance. Your site really helped me pick a good policy.
Travel Insured International was very accommodating about adding my newborn infant (born after purchasing the policy and planning the trip) to my policy. While I did not need to file a claim on this trip, I am confident, both from their support this time and from previous experience with them, that I would not have had a problem.
I hope the claim is settled soon.
Thanks
It was easy to apply for insurance with help of insurance representative.
Great service and very simple to use. Very knowledgeable staff when you call. Have used before and will use again. Very flexible options from medical only to full trip cancelation coverage.
The company was fast and the process was easy.
It took over a year and over 10 telephone calls to get the claim completed. I requested numerous times for the auditors/analysts to call me back so that I could submit anything else that was needed but each phone message and email was met with no return calls until I was completely irate with a customer service person that I got a call back from the auditor/analysts who was handling my claim. The process was very frustrating and presented the companies' lack of commitment to effective, compassionate service. Travel Insured boast to alleviate stress and worry while traveling but they definitely contributed to the overall situation when a claim was actually needed. Overall, the experience of dealing with very neglectful employees overshadows the possibility that the company could be one that is truly worth trusting when paying high premiums for travel insurance.
I had questions about how the insurance process works in Mexico before we left on vacation. We gladly did not need your services or assistance.
Very efficient handling of the claim forms. Both forms I needed were forwarded immediately via email as PDF. I'm now waiting regarding my settlement.
Airline cancelled flight and only offers a future credit. 735usd out
Last updated: June 30, 2026