Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Very slow to respond to emails . Better off calling. An extremely exhaustive list of requirements to file claim. Use the application to send the documents as you can track the status.
I spent hours on the phone trying to get to a person…..i never did
Travel Insured is a very reliable company we have done business with before. It used to be associated with USAA as an insurance vehicle for military members and families. We had to file one claim with Travel Insured several years ago but they took care of it right away. Trustworthy company.
The agent was very responsive right away when I called and sent me the necessary documents to be completed for the claim.
Will be using you again when booking my next vacation, if covid is still an issue.
The insurance did exactly what it said it would do, just was given 4 star rating, because of the time to review claim and get payment. Improve the time frame on the process and amount of time to review and you'd have 5 stars.
Had a COVID scare and Travel Insured International's customer service gave me clear advice on what to do, if we needed to file a claim (they actually opened a claim just in case). They were very helpful and supportive, however (thank goodness) it turned out we didn't need to quarantine or change our trip plans. So we ended up not filing a claim (so I can't comment on speed of reimbursement/payout, etc.).
No experience except easy to purchase with agent very informative
I will abstain from rating yet, I’m waiting to hear from the insurance company regarding the claim.
While glad to say that we did not utilize the policy, what a relief it was to have this policy! Our comfort level was at an all time high feeling safer knowing that if something went wrong, there was someone to have our backs. In this uncertain world, so glad to have had this policy. Will never travel again without a travel health insurance policy. Thank you!
So far I have nothing to report. The country of Austria was shut down on Nov. 22, 2021, we were force3d to cancel our trip. I am asking to get my airfare refunded. I do not plan to use United airlines ever again.
Roseanne Holly