Travel Insured Travel Insurance Reviews

I was told by the person who answered the phone that they no longer work through Square Mouth.

I extended my trip for an additional week but was not able to extend the policy.

When only a few travel insurance companies insured Floridians SquareMouth did! I could travel to Argentina worry free!
Thank you, SquareMouth!

Easy to purchase and helpful customer service.

We are used to purchasing travel policies as we do quite a bit of travel. We had to cancel a trip due to a job requirement and having purchased that type of policy, we submitted all the necessary information. Travel Insured was simply impossible to deal with. After three hours on the phone, they would request the same papers you sent them a month ago. When they found them you would hear nothing from them for months. After calling again, they needed something else. I don't know how many people quit on it but we kept getting different people. To this date, more than a year of calling, our claim is still open. They have not touched it since October last year. I would never do business with this company ever again.

Travel Insured International is the worst travel insurance provider my husband and I ever had to deal with. We have done extensive travel around the world always with travel insurance. They did not provide timely responses to our legitimate claim. Phone calls to them were seldom answered. We were asked to submit what seemed like tons of repetitive paperwork over and over again and some were extremely trivial. Dealing with them was a nightmare. We had to finally contact Square Mouth to intermediate for us. Square Mouth's representative had to agree with us that Travel Insured International was uncooperative. We were issued a check but without a breakdown as to the amount we received. It was a couple of thousand dollars less it should have been. Even our Square Mouth representative could not obtain a breakdown from them.. Three weeks after yet another request for an itemized breakdown by our Square Mouth representative, we have no response. We feel that this company is unprofessional and takes advantage of their clientele.

Travel Insured International provided exceptional customer service and I will purchase travel insurance with them in the future.

Our long planned trip to Scotland and then on to Norway scheduled to depart on May 19,2020 had to be cancelled due to the cancellation
of our Delta flight out of Tampa ,Fl. We were reimbursed our full air fares on both Delta and British Air. However, we were out on our
nonreimburseable reservationson the scenic train trip and hotel (1 night) in Norway.
In Scotland we were hit with a cancellation charge of 25% of our full stay at the Edinburgh flat.
I have submitted all these details to Travel Insured International. They contacted me a few days ago indicating
that they needed additional information which I am in the process of submitting to them.
I hope this helps.

James L. Cochrun

Our trip has been postponed until 2022. Travel Insured International has extended the policy to cover the new dates for the trip, even though the dates for the trip are beyond the 3 year window from original purchase of the policy. We have been very pleased with their customer service! Excellent experience so far!