Compare Travel Insured International Plans in Just A Few Simple Steps
Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Worth the price in these challenging times.
My clam would only cover about 200 hundred dollars. At 81 years old .the paper work was ridiculous .
I contacted Travel Insured Int'l immediately when I found out I tested positive and needed to quarantine in Lima Peru. The representative opened a claim for me. I needed to end the call since American Airlines was calling me back and I needed to change my flight plans. I called back again and got the claim # (the 2nd call took longer). Just like in Squaremouth.com, the wait time is hit and miss. Sometimes I get someone immediately and sometimes I have to wait. If it is less than 1/2 hour I am okay; otherwise calling from overseas can take a long time. I'm note sure if there was a toll free number to call from overseas. My cell # is 602-315-7533.
I will never get this insurance again!!!! We cancelled our trip due to a WORLDWIDE PANDEMIC in which the CDC said outright not to cruise because the ships were like petri dishes of germs for covid. Being in a high risk category, we did the logical thing and cancelled. When I spoke to the representative she was less than helpful and in fact bored with our problem. I realize we got a policy that did not include cancel for any reason but come on...REALLY!?!? When the leading health leader of the free world says DO NOT GO, we respect his thoughts! Besides, all the places we would be visiting had a #4 rating which meant high risk of getting covid. What sane person would go?!?! We did get most of our money back. The cruise money was returned to us as a future credit instead of a refund but we can live with that.I am just writing to let you know the $200 we spent on insurance with your company was worthless. We were made to feel stupid, wasting the representative's time and above all gave us zero help. Bad enough to have had to cancel our long awaited trip but then to be treated like this....terrible!!!! We will not be using you again. Sincerely terri and alan degroote
Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Please email your contact information to customercare@travelinsured.com , to further discuss your situation. Thank you.
The lady who answered my query was very knowledgeable and provided me with me some very helpful information,
It’s taking a long time for the claim to be processed - just short of a month and still waiting. I understand there is a major influx of claims due to the pandemic, but it’s a lot of money tied up right now that I can really use!
Very slow to respond to emails . Better off calling. An extremely exhaustive list of requirements to file claim. Use the application to send the documents as you can track the status.
I spent hours on the phone trying to get to a person…..i never did
Travel Insured is a very reliable company we have done business with before. It used to be associated with USAA as an insurance vehicle for military members and families. We had to file one claim with Travel Insured several years ago but they took care of it right away. Trustworthy company.
The agent was very responsive right away when I called and sent me the necessary documents to be completed for the claim.