Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
Calendar icon
SINCE 2004
189,734
Calendar icon
AVG. MONTH
3,528
Total Reviews
Star icon
SINCE 2004
4,003
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2491
  • 4
    747
  • 3
    308
  • 2
    93
  • 1
    137
  • Filter By
    Filter
    Sort By
    Sort
  • Travel Insured International policy: Worldwide Trip Protector

    filed documents on the claim, but waiting to hear the status.

    Kathleen from TX
    Review Received: January 19, 2019
    Was this review helpful?
    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I was informed that if the strike with Air New Zealand happened I would not be covered. I did not expect this until after I paid for the insurance.

    Gerald from WV
    Review Received: January 18, 2019
    Was this review helpful?
    3 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    I have used Squaremouth multiple times. Each company/ experience has been excellent. I always recommend you.

    Susan from PA
    Review Received: January 9, 2019
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Great company, excellent customer service, prompt response

    Molly from MI
    Review Received: January 6, 2019
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Buying the insurance was easy and customer service was helpful. However since I filled out the claim forms I have not been contacted, no emails and no phone calls. The insurance company is open Monday to Friday other than if you need help with a claim but I work doing the week. It would be more helpful if I could contact them on the weekend. So I am going to call them on Monday to find out if they need anything else or what is the status of my claim.

    Marlene from PA
    Review Received: January 6, 2019
    Was this review helpful?
    3 out of 4 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    So far, my experience in speaking with them on the phone regarding my lost and damaged baggage claim has been very positive and professional (a stark contrast to my experience in dealing with the airline's customer service.)

    Deborah from NJ
    Review Received: January 6, 2019
    Was this review helpful?
    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I was never able to reach anyone on your 24 hour line despite being on hold for over an hour and leaving a callback number. Useless. My flight was delayed. The airline finally got me on another flight so I was ok.

    Suzanne from MA
    Review Received: January 5, 2019
    Was this review helpful?
    6 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    It was a bit overwhelming in trying to choose the right provider for what we needed but with assistance from customer service, it was done quickly and at a price that really beat out the company we use to deal with . We had the same coverage for a lot less and total peace of mind. from Florida Thanks again. Professionals all the way. Thanks for making it so easy.

    Lorraine from FL
    Review Received: January 4, 2019
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    A review is pointless when no claim is made. What can I say? They did a good job of taking my money?

    anonymous from NH
    Review Received: December 30, 2018
    Was this review helpful?
    3 out of 7 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I been contact with costumer service in 12/20/2018 to extended policy and the told me that they will contact with insurance company and they will not and the are not extended because weekend off days and i tried to contact with the insurance company and they told me that they don't have any idea about that .
    thanks

    ABDALKARIM from CA
    Review Received: December 30, 2018
    Was this review helpful?
    1 out of 5 people found this review helpful