Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
It took several weeks to get my claim processed and to receive a check.
Claim handled quickly and professionally
A little expensive with many loopholes.
I had a minor $147 claim and was not optimistic of being paid. Your claim process required me to submit about 22 pages of information---all sorts of stuff . the most difficult was my primary insurance coverage--which you needed to see rejected the claim before you would pay. I understand the reason for this---but, if I had to do it over---I would have selected a plan that did not require this step. I am sure many people just give up on the process. I was lucky that I could access munch of the information required on line. So I did get paid and all is well------but people need to be aware of how difficult the claim process can be---might have turned out different for me if it had been a major claim. I will admit that the claim requirements that you provided to help with the claim were well defined.
No issues.
Waiting for my claim to be processed
Great customer service and user friendly website. Pricing and coverage are good. Thanks for the security of knowing our trip was protected.
Very good customer service!
I purchased my policy for a Christmas Market River cruise with Uniworld from 28 November through 5 December, 2018. Unfortunately, due to low river water levels, my cruise was cancelled by Uniworld. After notifying Travel Insured International customer service I was advised that I could apply my policy to another trip booked by January, 2021 if I intended to file no claims against this policy. This is my intent and I look forward to using this policy on a future trip.
I purchased my policy for a Christmas market river cruise with Uniworld from 28 November through 5 December 2018. Unfortunately, due to low river water levels, the cruise was canceled by Uniworld. After notifying Travel Insured International customer service, I was advised that I could apply my policy to another trip booked by January 2021 if I intended to file no claims against this policy. This is my intent and I look forward to using this policy on a future trip.