Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Difficult to communicate. Frostbite to all fingers. Not sure whether i qualify for claim. May need to talk via phone.
Everything was processed and completed but there was a bit of back and forth on paperwork. overall very satisfied.
The phone operator handled my question in a friendly and informative matter. And that was at 1 am!
United Airlines messed up our flights.... Tuc to Houston 6 hrs late, so we missed our connection in Houston, and then our early AM domestic flight in San Jose, Costa Rica, which meant that we didn't make our reserved hotel in the south of the country. So we had to cancel our trip. Very bummed and won't fly with United Internationally again.
Only contact was to purchase a policy online. Did not need to file a claim. Purchasing the policy was an easy process. I did not file a claim so I can not comment on that aspect of the policy. I gave the insurance provider four (4) stars because I did not have any problems. However, since I did not need to interact with the insurer and do not know how effectively they deal with claims, I did not feel that I could give them the highest rating.
Fairly easy to do once I figured out what to do
I thought the provisions of insurance and costs were reasonable
I filed a claim due to a travel delay 2 days ago and have had no reply other than this survey
As always it is a genuine pleasure to buy insurance through Squaremouth. I rave about you on all my trips whenever the issue of travel insurance comes up!
Great process to sign up.
My interaction with Travel Insured International was to verify that there would be no problem if we ended our trip in a different USA location than our home in Albuquerque. Once they understood that I was not asking for added days of insurance they quickly agreed. The only downside to the interaction was having to navigate their phone system.