Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
95,750
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AVG. MONTH
657
Total Reviews
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SINCE 2004
2,175
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.18/5
Customer Service During Claim
4.11/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,175 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1273
  • 4
    438
  • 3
    181
  • 2
    35
  • 1
    45
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  • Travelex Insurance Services policy: Travel Plus

    We had to cancel our trip at the last minute due to emergency medical condition. We were reimbursed for all non refundable expenses once we submitted the required document. No haggling, check was in our hand little over a week after we mailed paperwork. A+ service- will definitely use again for future travels.

    Debra from CA
    Review Received: June 5, 2015
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    Travelex Insurance Services policy: Travel Select

    I've never had to cancel a trip or use travel insurance (although I've always bought it for every trip over the years).
    Everyone was very supportive and helpful with the process...they made it easy so I didn't have to worry further.
    Thank you!

    Laurie from NC
    Review Received: June 5, 2015
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    Travelex Insurance Services policy: Travel Basic

    Working with Travelex was a breeze and the rates were reasonable. Would use this service again.

    James from PA
    Review Received: May 13, 2015
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    Travelex Insurance Services policy: Travel Plus

    Easy to use. Good detail on options making choosing the right policy straight forward.

    Michael from AZ
    Review Received: May 7, 2015
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Max

    quick way to buy medical travel insurance at a competitive price

    Lois from FL
    Review Received: April 13, 2015
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Max

    From purchasing our insurance to processing our claim, Travelex personnel were courteous, efficient, professional and friendly. We could not have asked for more. We will definitely be using Travelex insurance for all future trips.

    LESLIE from MD
    Review Received: March 19, 2015
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    Travelex Insurance Services policy: Travel Basic

    With aging parents, it seems vital to have travel insurance when we go out of the country. On top of that, our trip began on February 28! Everything went smoothly, but we were glad to know we were covered in case it did not!

    Karen from MD
    Review Received: March 16, 2015
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Flight Insure Plus - Package Plan

    I will fill out the 4 pages of paperwork and file the claim in the next week.

    Michael from NV
    Review Received: March 11, 2015
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    4 out of 6 people found this review helpful
    Travelex Insurance Services policy: Travel Basic

    The application process and the claim filing process was completed in a timely manner. I will use this insurance on my future travels and would definitely recommend Travelex insurance to other travelers.

    Frances from WA
    Review Received: March 5, 2015
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    0 out of 0 people found this review helpful
    Travelex Insurance Services policy: Travel Select

    Great

    Albert from NH
    Review Received: March 5, 2015
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    0 out of 2 people found this review helpful