Travelex Travel Insurance Reviews

TrVelex did reimburse to our satisfaction. They refused a non refundable hotel bill even though all info was included

I have not used a travel insurance claim service before. Travel insurance is purchased primarily for medical and extraction purposes. And, this was the first time in many years my bag has been misplaced for more than a day or two.

I simply filed a claim using the form available on line. Attached as much supporting documentation as possible and mailed it.

A decision was made and check issued within days.

Great service!!!

Very good experience, will purchase again for next trip

No problems buying the policy but clearly understanding it is more of a challenge. Most unclear is the required documentation needed for a covered claim.

No incidents. No claims. No problem.

My only difficulty was in getting a copy of the policy. Apparently most customers are satisfied with summaries or a certificate. I am not and had some difficulty making my request understood. All in all however I believe the coverage and terms are good and I have/will recommend your firm.

Overall quite satisfied with SquareMouth and TravelEX. Multiple problems due to airline cancellations upon return to Chicago O'Hare Intl likely due to FAA Air Traffic Control Center fire of 2 weeks ago. Smaller, regional carriers impacted on short notice resulting in multiple flight cancellations, extended delays, having to obtain alternate ground transport, etc. Collecting data at this time and have telephonically advised insuror of pending claim.

I called because our flight was cancelled out of Italy due to the Air France strike and I was unable to get in contact with our airline. The customer service rep was so helpful and put us in touch and started a claim but we never had to pursue it because the airline rebooked us on a different flight on the same day at no charge to us. Thank you :)

As always, outstanding.

The policy met our needs for trip insurance coverage. I would recommended that others evaluate this policy as a good option to consider among other options.