Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Happy to report that there was no "required" interaction with the carrier directly. Trip was an exciting motorcycle adventure and the incidental damage to the rented motorcycle was not covered by this policy.
Thankfully, I did not make a claim, so I have no idea how they would have performed.
This is not really accurate since I didn't submit a claim.
Purchase of the policy was quite straightforward and easy and I thought the price was competitive. However, since the most important interaction with any insurance company is the claims process and we did not need to make a claim, I can't provide the insights travel insurance buyers would value most highly.
No claim presented! No information after payment and no policy ever received.
I didn't need to make any claims, and felt very assured that if there was a need for a claim, it would have been handled promptly.
We were fortunate that we did not have to file a claim; however I was glad that we had the insurance, just incase something happened. The information provided by the carrier was quite good and they provided that information in an efficient manner.
Not applicable. Did not file any claims.
No claim
No claim, no problem. These questions simply are not applicable to our experience.