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Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
94,471
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AVG. MONTH
619
Total Reviews
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SINCE 2004
2,164
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.18/5
Customer Service During Claim
4.1/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,164 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1266
  • 4
    436
  • 3
    180
  • 2
    34
  • 1
    45
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  • Travelex Insurance Services policy: Travel Basic

    Before Trip
    Great, easy to use website, provides all info quickly.

    Deborah from GA
    Review Received: June 9, 2013
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    Travelex Insurance Services policy: Travel Max

    During Trip
    we didn't need to use the insurance

    joseph from MI
    Review Received: June 5, 2013
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    Travelex Insurance Services policy: Travel Select

    During Trip
    no need to call upon the carrier

    burton from CA
    Review Received: June 3, 2013
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    No problems.

    During Trip
    Didn't need to contact during the trip.

    MBS from NY
    Review Received: May 30, 2013
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    Travelex Insurance Services policy: TraveLite

    Before Trip
    Have trouble printing the attachments - probably my computer's fault

    During Trip
    Did not use

    Claim Process
    No claim

    Ellen from FL
    Review Received: May 30, 2013
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    Travelex Insurance Services policy: Travel Max

    Before Trip
    Very valuable service, making a confusing array of policies very clear.

    During Trip
    No need of insurance during the trip, fortunately.

    Diane from CA
    Review Received: May 29, 2013
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    Travelex Insurance Services policy: Travel Max

    Before Trip
    Everything was well-written and arrived promptly.
    Since I don't need to make a claim,there's really nothing to add.However,I will certainly use Travelex again for travel insurance

    Benita from NY
    Review Received: May 29, 2013
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    Travelex Insurance Services policy: Travel Plus

    Before Trip
    Fortunately did not need customer service, but it was nice know it was there.

    GJB from WA
    Review Received: May 6, 2013
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    Travelex Insurance Services policy: Travel Plus

    During Trip
    Didn't use service during trip.

    Claim Process
    No claim experience.

    anonymous from CA
    Review Received: April 24, 2013
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    Didn't deal with insurance carrier before my trip, bought the policy on line.

    During Trip
    Didn't contact insurance carrier during trip.

    Claim Process
    Submiited the claim and received the check...no problems.

    Nancy from CA
    Review Received: April 17, 2013
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    0 out of 0 people found this review helpful