See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Not applicable. Did not file any claims.
No claim
No claim, no problem. These questions simply are not applicable to our experience.
We did have trouble getting a visa. Could not travel so... wasted our money since that is not covered. Cost us $2000 in re-booking fees.
Always very happy with my service and with Travelex. Always super easy to file a claim, no problems. I will always purchase travel insurance through Squaremouth. Always well worth it.
no claim was filed but my legs and Arms were bruised considerably on four spots when cruise ship was moving
suddenly and i hit myself on the small wooden side table
at night in the ships cabin!!
I took care of blood stains with Hansa plast please do not involve FACEBOOK
My wife and I had booked a European river cruise. A couple of weeks before our scheduled departure I broke my leg and we had to cancel the trip. We sent the appropriate paperwork to SquareMouth and they quite promptly sent us a refund check. No fuss, no problems.
Thank you SquareMouth.
We had no need for the insurance provider during the trip and do not have a claim to be processed
I did not need to make a claim on the policy.
Nothing here to rate. I received my paperwork and never heard from the provider again
Last updated: September 16, 2026