Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
I did not use the emergency help hotline.
Before Trip
I had peace of mind knowing that I was covered for just about everything. Alot of the others purchased insurance thru the tour group that we used and found out they weren't covered for lots of stuff. We traveled in three separate groups. One group had flight problems and arrived without there luggage. Inconvenienced with no coverage for 4 days. One woman actually didn't get her luggage until the last day of our trip.
Before Trip
I find the multiple options and policies confusing. More guidance would be helpful. For example, if my policy includes rental car damage coverage, can I safely waive all optional insurance from the car rental company?
During Trip
Did not have any occasion to sue
Before Trip
We received the policy when we subscribed and had no further contact.
During Trip
We had no problems traveling therefore no interaction with the carrier.
Before Trip
Terrific service allow us to travel with greater sense of security
During Trip
Did not need to use the service. Just glad I had it
Before Trip
Great peace of mind
During Trip
We had poeple who had to evacuated from the ship due to illness/injury. It was discussed at lunch and many people did not know their regular health insurance may not cover them when traveling outside the US.
Claim Process
No claims filed
During Trip
Did not use during trip.
Claim Process
No claims filed.
Claim Process
Claim forms could have been a little easier. Would be nice to be able to fill out digitally instead of on paper.
Before Trip
We've used SquareMouth a number of times, and though we have never had to make a claim, we nonetheless travel with confidence knowing that our insurance needs will be covered.
Before Trip
I have used Squaremoutn a number of times, very pleased with the process, but have not had to make a claim yet.
During Trip
Have not needed any emergency help during the trip