Compare Travelex Insurance Services Plans in Just A Few Simple Steps
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
During Trip
Did not have contact with customer service after buying the insurance policy.
Claim Process
Did not make a claim.
During Trip
I did not need to contact the insurance agency.
Before Trip
Immediate reply after submitting application
Before Trip
The over all experience was good. It was more of a peace of mind. Fortunately, we did not have any medical problems during our travels and at our stay in india. This was our first time to use your service. Since we both are over 70 years of age, there were limited choices of insurance companies to pick from. Since you company provided the list of companies and their coverage cost and limitations, it helped to pick the right coverage.
Before Trip
Did not contact customer service, everything was taken care of online.
During Trip
Did not need to contact customer service during trip
Claim Process
Did not need to file a claim.
During Trip
didnt use
Claim Process
didnt claim
Claim Process
Very impressed with their service. Claim form was straightforward, and Travelex paid the full amount of our claim in just a few days. Will definitely use them again.
During Trip
We had to cancel our trip.
Claim Process
Very reliable company. I will insure with them again.
Before Trip
Didn't need customer srvc -- had all the info that I was looking for online
During Trip
Never needed to contact -- I wish there was aa N/A option in the star ratings above
Claim Process
Did not file a claim
Before Trip
I never needed to use the insurance, which is my reluctance to give a full 5 stars, but felt very confident in the service provided by SquareMouth. The comparison of various options was extremely helpful and would prompt me to use SquareMouth again and to recommend it to others;
During Trip
NA